Job Summary:

We are looking for an experienced and confident Level 3 AV Onsite Engineer Lead to manage and support audio-visual operations at their office. The role requires excellent communication skills, strong technical expertise, and the ability to lead a team while ensuring seamless execution of leadership and executive-level meetings.

Key Responsibilities:

Lead and supervise the onsite AV support team, ensuring smooth day-to-day operations and service excellence. Provide high-level AV and video conferencing support for leadership meetings, board sessions, and large-scale corporate events. Ensure all meeting rooms and collaboration spaces are fully functional and ready for use at all times. Perform advanced troubleshooting on AV/VC systems and coordinate issue resolution promptly. Communicate clearly and professionally with senior stakeholders, leadership teams, and global counterparts. Collaborate closely with internal IT, facilities, and vendor partners for system upgrades and maintenance. Prepare and maintain accurate documentation for incidents, system configurations, and preventive actions. Mentor and train junior AV engineers to enhance team capability and performance. Maintain composure and professionalism under pressure during live leadership events.

 Required Skills & Experience:

5–8 years of hands-on experience in enterprise AV operations, including team management. Strong command of Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and control systems (Crestron, Extron, AMX). Excellent verbal and written communication skills with the ability to interact effectively at all organizational levels. Proven experience in managing executive meetings and hybrid corporate events. Strong understanding of networked AV systems, DSPs, and AV-over-IP technologies. Certifications such as CTS, Crestron, Extron, Biamp, or Q-SYS are preferred.

 Key Attributes:

Strong leadership and team management abilities. Clear and confident communicator, especially in high-level environments. Customer-focused, reliable, and proactive in resolving challenges. Professional appearance and demeanor suitable for executive interaction.

Work Type Classification: Onsite – Working from the office