At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The AVP, Workforce Communications leads the development and execution of a globally integrated, insights-driven employee communications strategy that ensures consistent, effective communication across Lilly's workforce. This leader establishes and leads the Workforce Communications Center of Excellence, building scalable systems, processes, and capabilities that enable consistent employee engagement. 

Responsible for structuring the team based on business priorities and workforce composition and establishes tailored support models for key business areas and functions. This leader uses deep insights into how employees receive and process information to design communications approaches that meet team members where they are, translating business strategy into compelling employee narratives that strengthen organizational culture and drive engagement. 

Reporting to the Global Chief Communications Officer and serving as a key member of the Global Communications Leadership Team, this leader partners closely with communications colleagues and business leaders across the enterprise to ensure integration and consistency. 

Key Responsibilities 

 
Center of Excellence Leadership & Operating Model 

Establish and lead the Workforce Communications Center of Excellence, creating a globally integrated function with consistent approaches, standards, and capabilities with clearly defined operating model 

Structure the team based on business priorities and workforce composition, including dedicated resources for manufacturing communications, US employee communications, International Communications and other critical segments 

Design tailored support models for key business areas and functions, recognizing different parts of the organization may require different approaches 

Build scalable systems and processes that ensure consistency in employee communications across the organization 

Develop a regular cadence of employee communications delivered through leaders 

 
Insights-Driven Strategy 

Build deep understanding of how employees best receive, process, and act on information across diverse geographies, roles, and demographics 

Use analytics, employee insights, and research to inform communication strategies, channel selection, message design, and team structure 

Partner with Human Resources on initiatives that strengthen organizational culture and reinforce company values 

Continuously test and refine approaches based on what drives comprehension, engagement, and behavior change 

Establish metrics and analytics to measure communication effectiveness and employee engagement 

Serve as a trusted advisor to executives on employee sentiment, communication effectiveness, and engagement opportunities 

 
Leader-Led Communications 

Develop and implement a comprehensive leader-led communications strategy that equips leaders at all levels to communicate key company information effectively and consistently 

 
Enterprise Communications Excellence 

Develop and implement a global employee communications strategy aligned with business objectives and priorities 

Lead communication efforts for major initiatives including organizational changes, strategic pivots, and business transformations 

Lead high-priority employee events involving senior leadership, including Connect, Leadership Town Halls, and Global Leadership Conferences 

Create opportunities for two-way dialogue, ensuring employee voices are heard 

Develop storytelling programs that celebrate employee achievements and exemplify desired cultural behaviors 

 
Team Leadership & Collaboration 

Build a high-performing global communications team with capabilities spanning strategy, content creation, channel management, insights, and leader enablement 

As a member of the Global Communications Leadership Team, ensure integration within Global Communications and continuous improvement across the function 

 
Basic Qualifications 

Bachelor's degree in journalism, communications, public relations,

Minimum 15 years of communications experience, with at least 5 years leading employee communications in a global, matrixed organization 

Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. 

 
Additional Information 

Deep expertise in change management and organizational effectiveness 

Significant experience managing teams and cross-company initiatives 

Some international and domestic travel expected 

Located in Indianapolis or telecommute from other US location 

 
Additional Skills/Preferences 

Team Structure & Operating Model Design: Experience building Centers of Excellence, structuring teams based on business priorities, and designing tailored support models. 

Insights & Analytics Expertise: Experience using insights to design effective, measurable approaches.  

Leader Enablement: Proven ability to design and deploy leader-led communications strategies, including toolkits, training, and accountability mechanisms.   

Global Perspective: Ability to act and think globally, ensuring inclusion of affiliate and regional perspectives.  

Relationship Building: Extensive experience building relationships at all levels and influencing senior executives.  

Innovation Mindset: Visionary approach to communications trends, platforms, and employee engagement strategies. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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