Concord, NH, 03302, USA
10 hours ago
Associate Vice President, Analytics & Business Intelligence – Primary Care
**Become a part of our caring community and help us put health first** We are seeking a seasoned analytics leader to lead Analytics, Business Intelligence, and reporting for CenterWell’s Primary Care segment. This role owns the enablement of our center and affiliate operations through timely and accurate—from maintaining a single-source of truth data model that serves as the longitudinal health record for our patients to enabling role specific dashboards and reporting and providing workflow-integrated clinical insights to elevate the care provided by our thousands of team members. You will partner closely with Primary Care Strategy/Transformation, Operations, Clinical Leadership, Finance, IT, and Enterprise Leadership to maximize the impact of data and insights in daily operations and decision-making. The ideal candidate blends strategic leadership with hands-on analytics rigor, healthcare domain fluency, and a track record of scaling BI/analytics programs in complex, multi-site care delivery environments. **Key Responsibilities** **Strategy & Leadership** + Set and execute the Primary Care analytics strategy aligned to clinical quality, patient experience, growth, and financial goals, translating data into clear strategic direction for executive and key leaders. + Lead a high-performing team spanning BI engineering, data product management, and clinical/operational reporting, fostering a culture of clarity, accountability and business centered problem solving. + Establish a modern analytics operating model (product-centric, value-based roadmaps, agile delivery, and service-level commitments), grounded in business relevance, usability, and decision impact. + Inspire and develop talent that can move across the broader organization **Stakeholder Engagement & Change Management** + Serve as analytics executive partner to Primary Care Leadership, Broader CenterWell leadership, and key enterprise partners, providing strategic clarity, and data informed guidance. + Convert business priorities into analytics roadmaps with measurable outcomes and clear accountability, ensuring focus on meaningful insights. + Champion adoption via training, office hours, field roadshows, and “voice of the user” feedback loops, building trust, credibility and strong relationships across key leadership. **Data Model & Governance** + Co-own the central Primary Care data model with enterprise IT and analytics partners + Drive and mature data governance and Set/monitor data quality SLAs (completeness, timeliness, accuracy, conformance). **Business Intelligence & Reporting** + Own enterprise-grade BI for Primary Care: standard definitions, certified datasets, KPI hierarchy, and role-based dashboards for field operations, clinical leaders, and executives + Scale usage and effectiveness of BI through enablement, data literacy, and embedded workflows + Mature metric stewardship and change control processes **Enable High Value Business Outcomes** + Prioritize and deliver high-value use cases: panel optimization, risk stratification, care gap closure, HCC accuracy, care management targeting, no-show reduction, throughput optimization, capacity planning, and referral optimization. + Partner with clinical leaders to operationalize insights at point of care and in practice workflows. + Evaluate and deploy AI responsibly in partnership with central support teams at CenterWell (e.g., propensity models, forecasting, NLP on clinical notes) with model governance, bias monitoring, and ROI tracking. **Use your skills to make an impact** **Required Qualifications** + 10+ years in analytics/BI with 5+ years leading cross-functional analytics teams. + Demonstrated success in healthcare delivery, primary care, or population health analytics. + Deep experience with enterprise BI (e.g., Power BI//Fabric/Tableau), SQL, modern data platforms (e.g., Snowflake/Databricks/Azure) + Strong grasp of EHR data, claims/eligibility, HEDIS/Stars, HCC/RAF, risk adjustment, panel management, care management workflows, and quality reporting. + Proven ability to translate business goals into data products with measurable impact. + Excellent executive communication, influencing, and change management skills. **Preferred** + Master’s in Analytics, Health Informatics, Biostatistics, Operations Research, or MBA. + Experience with value-based provider organizations and data + Familiarity with HIPAA, PHI/PII controls, and secure-by-design analytics pattern **Additional Information** Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $189,400 - $260,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-30-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
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