Support Center - Irving

The Associate - Third Party Marketplace will be joining Michaels eCommerce team to help drive a crucial new growth engine for our business. The Associate will help launch, scale, and manage our third-party marketplace channels. The Associate will be responsible for ensuring our catalog is optimally set up; we’re positioned to win the buy box. Additionally, the Associate will be responsible for conducting regular analyses to improve the customer experience and profitability of these channels.

This Associate will come in with an “owners” mentality to drive and grow these digital business units! He/she will be a team player and flex between thinking and executing challenges to deliver the stated business goals.

Major Activities

Merchandising catalog content & platform optimizationMarketplace buy box and selling price analysisFulfillment channel cost analysisInventory trackingKPI reportingMulti-marketplace strategic planning

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

Bachelor’s Degree

Minimum Special Certifications or Technical Skills

Proficiency in Microsoft Office (Word, Outlook, Excel)

Minimum Type of Experience the Job Requires

1-3 + years experience in the eCommerce merchant environment1-3 + years experience working with third-party marketplaces: Amazon, Walmart, eBay, Target, Wayfair, etc.

Other

Exceptional verbal and written communication skillsMust be able to prioritize and effectively manage in a fast-paced, growing environment

Preferred Knowledge/Skills/Abilities

Preferred Type of Experience the Job Requires

Experience with third-party marketplace account relationship management   Knowledge of private label brand strategy and campaign managementKnowledge of FBA - Fulfillment by Amazon / WFS – Walmart fulfillment service

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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