**Req Number** 179920 Job Description This role serves as the first point of contact for communication, coordinates internal workflows, assists faculty and departmental administrators with institutional requirements, and provides backup support to the Research Intelligence IRB. The individual in this position will maintain virtual office organization, update IRB external websites and pages, manage the general IRB communications inboxes, maintain schedules for IRB meetings, and coordinate with IRB members. Requirements additionally include maintenance of documents associated with rosters, membership, and accreditation as necessary. The position requires excellent organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced, service-oriented environment. Job Responsibility + Assists the project initiation process by creating project timetables and tracking execution and workflow. + Aids the preparation of project status reports. + Assists internal and external groups to optimize success of project deployment. + Participates in communication with user departments and project teams on project activities. + Assists the management to develop tools and metrics to evaluate performance of target initiatives. + Helps in driving risk management process improvements, efficiencies and workflow enhancements. + Assists in the development and maintains department policies and procedures. + Operates with direct guidance and work assignments are generally straightforward and of moderate complexity. + Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Other Key Responsibilities: + Communication Management: + Liaison with internal staff to ensure alignment with stated goals and priorities. + Manage department shared inboxes. + Provide step-by-step assistance with navigating standard operating procedures, templates, and guides. + Escalate unresolved problems, frequently asked questions, and identified barriers to leadership. + Maintain and update internal and external communication materials, including SharePoint content. + Meeting Preparation and Follow-up: + Coordinate internal meetings on behalf of research stakeholders, ensuring appropriate timing and preparation. + Ensure stakeholders are well-prepared for all meetings, conferences, and events. + Maintain member listing and portfolios. + Office Management: + Maintain standard operating procedures. + Maintain detailed templates, guides, and resources aimed to assist researchers, IRB Members, and staff; ensuring documentation is up to date and accessible. + Gather feedback from stakeholders to identify areas for improvement. + Identify issues that arise within work processes and escalate to team leadership. + Maintain organization of documents for audit and accreditation + Customer Service: + Deliver high-quality service + Build and maintain positive relationships with stakeholders by demonstrating reliability, professionalism, and empathy. + Other Administrative Support: + Perform general administrative duties as needed. + Assist in organizing events as needed Job Qualifications: + Bachelor's Degree required, or equivalent combination of education and related experience. + 0-1 years of relevant experience, required. Highly Preferred Skills: + Exceptional organizational skills and attention to detail. + Excellent communication skills, both written and verbal. + Ability to maintain a high level of professionalism and confidentiality. + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management software (e.g., Monday.com, Asana, or similar). + Ability to adapt to a fast-paced environment and manage changing priorities. + A proactive problem-solver with strong critical thinking skills ***Additional Salary Detail** The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $66300-$86060/year It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.