At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Associate Product Designer creates user-centered experiences and interfaces for products and solutions that improve end-to-end user journeys. As an Associate Product Designer, you will support our digital data and platform tools and work on product experiences that colleagues across Amex use to store, access, and analyze customer data. You will work closely with product managers, engineers, and other designers to deliver best-in-class UX artifacts that assist in the creation and optimization of our tools. You’ll also have the support of your design leader and a broad community of designers, with a shared goal of continuously developing our craft and sharing learnings with one another. This role reports to the Manager of Product Design.

THE ROLE

Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications

Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data

Presents design decisions to peers and partners with support from senior colleagues

Learns to utilize American Express design processes, design systems, and UX patterns

Collaborates closely with product managers, engineers, and design leads to understand and deliver against project requirements

Participates in the design community

Is a passionate advocate for users

Synthesizes user needs and business objectives to formulate testable prototypes and validate hypotheses

Ideates and prototypes in both high- and low-fidelity formats using pen and paper as well as digital tools

Demonstrates a positive attitude, open mind, and a desire to collaborate and learn
 

QUALIFICATIONS

3+ years of UX / Product Design experience

Exceptional skills in ideation, sketching, wireframing, and user flows

Strong portfolio demonstrating complex design execution and highlighting an end-to-end design process from concept through in-production experience

Strong visual design skills for responsive web design (grids, spacing, typography, color, etc.)

Excellent oral and written communication, interpersonal, and presentation skills

Analytical approach to complex problems and ability to organize complex information into easy-to-understand structures

Ability to multitask, work both independently and collaboratively, and proactively seek feedback

Understanding of lean/agile product development methods

Ability to self-organize and prioritize across multiple projects

Ability to learn quickly and act as a design evangelist

Preference will be given to New York–area-based candidates

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.