The Associate Manager - People & Organisation is responsible for assisting with business strategy pertaining to recruitment, talent management and staff development. The role holder is also responsible for assisting in standardizing and implementing People & Organisation policies and procedures within the country. 

Role Details – Key Responsibilities and Accountabilities:

Vendor Management

Source and interact with recruitment vendors and negotiate contractsWork with selected service providers to achieve company needs

Policies and Procedures

Stay updated about relevant P&O Standard Management system (policies, procedures and forms)Work towards aligning procedures and forms required locally (e.g. legal requirements) Monitor the proper documentation after implementation for audit purposesAssist in sourcing contracts  for procurement of staff services  Staffing Assist in the manpower planning for the head officeSupport initiatives to ensure the constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans and objectives

Employee Engagement

Conduct periodic employee engagement and internal customer satisfaction surveysProvide suggestions on how to address the employee engagement and customer satisfaction challengesOrganize employee engagement events and team building activitiesPrepare the content to be published in the quarterly newsletter  

Training and Performance Management

Implement training and performance management systems initiated by the Corporate Head OfficeDevelop reports for the Corporate Head Office related to training and performance Human Capital Projects Support with the implementation of all relevant P&O projects and procedures initiated by the Corporate Head OfficeDevelop reports to communicate the performance of implemented P&O projects 

People & Organisation Responsibilities

Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of workApply and follow MAF Retail’s People & Organisation corporate policies and relevant procedures and

instructions

Provide training and feedback to direct reportees when required
 

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Definition of Success  

Lack of vacant roles Management of the implementation of relevant policies and proceduresTime taken to respond to grievancesAccuracy and timeliness of reports

Other Context (if applicable):

•    N/A

Functional/Technical Competencies

•    To Be Added

Personal Characteristics and Required Background:

Minimum Qualifications/education

Bachelor’s Degree in Administration or HR

Minimum experience

2 - 4 years in People & Organisation administration and recruitment

Skills

Time managementAbility to work under pressure Interpersonal skills