Title: Associate Manager - International Creative Services

Reports To: Sr Art Director - International Creative Services

Location: This role will be hybrid, based in our New York Design Office

 

Get to Know the Role:

Own the end‑to‑end flow of International creative work - from brief intake to weekly asset release - while quarterbacking timelines, vendor onboarding/POs, and photoshoot coordination. Directly interfaces with International & US Marketing Teams and International Franchise & Licensee partners to keep assets on‑time, brand‑right, and rights‑clean.

 

What You’ll Do:

Project intake & timelines: Run weekly/seasonal workbacks across print, digital, and video; maintain the master release calendar and status. Asset coordination & release: Manage Zipline uploads, distribution lists, partner access, and release notes; enforce image‑rights dates and coordinate takedowns. Photoshoot production (coordination): Operate as day‑to‑day POC to our freelance producer; track bids, call sheets, casting/usage, schedules, and wrap deliverables; flag risks early. Vendors & budget flow: Own Ariba vendor onboarding, POs, and invoice reconciliation for shoots/retouching. Cross‑functional syncs: Lead weekly creative ops/status; drive on‑time decisions with Intl Marketing, Intl Creative Services, US Creative, Legal, Retouching, and occasional Merch Teams. Process & tooling: Maintain Monday.com boards, Google Drive hygiene, and template libraries; continuously tighten SLAs and handoffs.

 

What You Bring:

4–6 years in creative operations/production at a fashion/retail brand or agency serving retail. Proven command of Monday.com (or comparable PM tool), Zipline (or comparable release platform), Google Suite, and rights/usage workflows. Experience with Ariba (or equivalent) for vendor onboarding/POs/invoices. Production‑literate (you’ve partnered with producers and understand the shoot lifecycle). Strong partner management and written communication; organized and calm under shifting timelines.

 

Soft Skills:

Stakeholder EQ: Reads the room, adapts tone, and gets to decisions with clear next steps. Ownership mindset: Treats timelines, budgets, and releases as their business; escalates early with options. Prioritization under pressure: Ruthlessly sequences work, protects the critical path, and negotiates trade‑offs. Organization & systems thinking: Highly organized; creates clear file structures, naming, and checklists others can run with. Detail discipline: Zero‑miss attitude on rights dates, filenames, specs, and release notes. Process curiosity: Spots friction and quietly fixes it—templates, checklists, and smarter handoffs. Production calm: Steady in pre‑pro and on shoot days; anticipates blockers and keeps comms tight. Cultural fluency: Comfortable partnering across regions; respects local needs while protecting brand. Clear writing: Crisp agendas/recaps; documents decisions so partners aren’t guessing. Vendor finesse: Professional, timely, and fair with producers/retouchers; follows through on POs/invoices. Adobe literacy (plus): Comfortable opening files for spec checks/exports; light-touch usage only (not a design role). Discretion: Handles sensitive product/launch info appropriately.

 

Perks: Why You’ll Love it Here

Generous employee discount. Summer Fridays. Casual dress code. Hybrid schedule. FOMO events (Exciting company-wide events).

 

AEO, Inc. is an Equal Opportunity Employer.

 

PAY/BENEFITS INFORMATION:

Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion.