The Gogo Associate Inside Sales Representative will provide direct support to Sales Managers in the ongoing development of existing and prospective customers within the Business Aviation Market and to ensure that the department is able to meet its goal and objectives.

Inside Sales Representatives develop and maintain customer accounts, implement sales strategies, present new concepts, and ensure optimal sales service.

Are you someone who loves the thrill of the sale and enabling your team?

Then come onboard the Gogo Sales - Operations Team!

How will you make a difference?

Respond to Inside Sales emails including some emails going to external sales distribution listPrefill Customer Service Agreements (CSA’s) and check for accuracyCreate data reports and analyze data usage across different services and generate reports for RSMsAssist with customer emails to initiate rate plan changesGather technical information needed to activate SD servicesFollow up on deactivations and with new aircraft ownersManage Satcom iTunes account and App gifting to customers and new employeesSupport RSMs at customer events such as trade shows, conferences, or other industry events Collaborate with the team on sales proposalsTrain new RSMs on internal systems such as Ops and CRM and Plane SimpleOversee FlightDeck Freedom (FDF) portal for customers and web portal for dealers and OEMsIdentify and research potential leads through various online and offline channelsInitiate contact with potential customers via phone, email, social media, and other outbound communication methodsMake SDR calls, create pricing sheets and SDR ordersManage dealer agreements

Qualifications

Bachelor’s degree in Business Administration or equivalent work experience0-2 years of proven Sales experience in an Aerospace environmentMust be able to travel up to 20% of the time to customer events, trade shows, conferences, etc.Some hours outside of normal business hours and some weekend hours requiredMust already be eligible to live and work in Switzerland and be located near Basel

Required Skills, Talents, & Experience

Ability to learn company processes, instructions and export complianceDrive to obtain product knowledge of specific market segmentStrong planning, organizational, analytical, interpersonal, oral and written communication skillsWillingness to build strong negotiation, conflict resolution and customer service skillsProficient in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook

Additional Information

Base Pay:

Based on experience and responsibilities.

Target Annual Short-Term Incentive:

Commission Plan

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits that can fit each employee’s needs. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is committed to equal opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.