Trade Operations Analyst Role Overview

The Transaction Services team is a multi-skilled function covering cash operations, asset servicing, trade operations, and derivatives. This role requires a detail-oriented professional who thrives in a fast-paced operational environment, works effectively within a team, and demonstrates a strong interest in leveraging technology to enhance processes and controls.

Key Responsibilities

Transaction Processing & Controls

Ensure all assigned transactions and events are processed accurately within defined deadlines.

Monitor and escalate issues in line with agreed escalation protocols (e.g., age, value, client impact).

Perform and resolve stock and cash reconciliation breaks in a timely manner.

Ensure full and timely disclosure of identified issues (same-day reporting).

Adhere to departmental controls and procedures, proactively identifying and mitigating risks.

Stakeholder & Client Management

Proactively manage client and stakeholder queries with a focus on quality and timeliness.

Develop strong working relationships with Portfolio Implementers, Dealers, and external counterparties.

Liaise with internal operational teams on day-to-day transaction matters.

Operational Excellence & Continuous Improvement

Effectively prioritize workload in a dynamic, deadline-driven environment.

Contribute to process improvements to reduce risk, improve efficiency, and enhance service quality.

Support ad-hoc tasks and project initiatives, delivering within agreed timelines.

Actively contribute to a positive, collaborative team culture.

Team Contribution

Mentor and support Junior Analysts where applicable.

Demonstrate sound judgment in routine situations and appropriately escalate complex issues.

Continuously build knowledge across the Transaction Services lifecycle.

Skills & Qualifications Must-Have Skills & Experience

Previous experience with Aladdin.

Proven experience in Trade Operations and/or Cash Operations.

Strong working knowledge of multiple asset classes (Equities, Fixed Income, FX, Money Markets, etc.).

Proficiency in Microsoft Excel.

Excellent attention to detail and accuracy.

Ability to manage competing priorities and meet strict deadlines.

Strong communication and stakeholder management skills.

Solid understanding of operational risk and controls within the transaction lifecycle.

Good-to-Have Skills & Experience

Knowledge of Derivatives, including Collateral Management.

Experience with SWIFT messaging standards.

Understanding of Corporate Actions (Mandatory & Voluntary events, income processing).

Experience in payments processing within Cash Operations.

Exposure to asset classes such as ABS/MBS, Repo, Term Deposits, and Unit Trusts.

Experience contributing to process improvement or automation initiatives.