Client Reporting Analyst Role Overview

The Client Reporting Analyst is responsible for producing accurate, high-quality client and fund reports within agreed deadlines. The role requires strong attention to detail, sound knowledge of funds and financial services, and the ability to proactively identify and resolve issues.

This is a collaborative and delivery-focused role, working across multiple teams and regions. The successful candidate will take ownership of reporting processes, ensure controls are adhered to, contribute to process improvements, and act as a reliable point of contact when the manager is unavailable.

Key Responsibilities

Reporting Production & Delivery

Manage the day-to-day production of full, accurate, and timely client and fund reports, including Quarterly Investment Reports.

Ensure all internal and external deadlines are consistently met.

Maintain and update global, regional, and country reporting templates to ensure compliance and accuracy.

Resolve exceptions, discrepancies, and data issues prior to report distribution.

Controls & Governance

Ensure production controls are effective and consistently applied by the team.

Draft, review, and maintain procedure documentation aligned with best practice.

Monitor adherence to controls and escalate exceptions promptly.

Maintain an up-to-date understanding of reporting requirements, including regulatory changes.

Stakeholder & Client Management

Manage stakeholder relationships professionally and proactively on a daily basis.

Investigate and resolve client queries, liaising with the global client services network where required.

Collaborate across business areas to coordinate report production and address queries.

Act as a dependable point of contact in the manager’s absence.

Continuous Improvement & Projects

Identify process weaknesses and recommend improvements to enhance efficiency and control.

Support the design and implementation of reporting process or system enhancements.

Contribute to management information (MI) and KPIs required by senior management.

Participate in reporting-related projects and implementation initiatives.

Skills & Qualifications Must-Have Skills & Experience

Experience working in Financial Services.

Experience in a reporting, client reporting, or data-focused function.

Demonstrated stakeholder management experience.

Strong working knowledge of Microsoft Office applications (Excel, Word, PowerPoint, Outlook).

Strong analytical and problem-solving skills.

Excellent attention to detail and accuracy.

Ability to manage multiple tasks and work under time pressure.

Strong communication skills (written and verbal).

Proven ability to take ownership and deliver tasks through to completion.

Good-to-Have Skills & Experience

Experience working on reporting implementation or transformation projects.

Investment Operations Certificate (IOC) or similar professional qualification.

Experience with Vermillion or similar reporting platforms.

Knowledge of fund structures and investment products.

Awareness of regulatory requirements impacting client reporting.

Key Behaviours

Client-focused with a strong commitment to quality delivery.

Highly organised with excellent time management skills.

Proactive and solutions-oriented.

Flexible and adaptable in a changing operating environment.

Collaborative team player with the ability to work across functions and geographies.

Focused on continuous improvement.