Cash Operations Analyst Role Overview

The Transaction Services team is a multi-skilled function covering cash operations, asset servicing, trade operations, and derivatives. This role is primarily focused on cash operations within a fast-paced environment. The ideal candidate is detail-oriented, proactive, team-focused, and interested in leveraging technology to improve processes and controls.

Key Responsibilities

Cash Processing & Controls

Process assigned cash transactions and related events accurately within defined deadlines.

Monitor and resolve cash and stock reconciliation breaks, escalating in line with agreed criteria (e.g., age, value, client impact).

Ensure timely and comprehensive same-day disclosure of any identified issues.

Adhere to departmental controls and procedures, proactively identifying and mitigating operational risks.

Stakeholder & Query Management

Proactively manage client and stakeholder queries, ensuring clear, accurate, and timely communication.

Build effective working relationships with Portfolio Implementers, Dealers, internal operational teams, and external counterparties.

Liaise with relevant teams on day-to-day operational matters.

Work Management & Continuous Improvement

Effectively prioritize workload in a dynamic, deadline-driven environment.

Exercise sound judgment in routine matters and escalate complex issues appropriately.

Take ownership of ad-hoc tasks and project work, delivering within agreed timelines.

Contribute to process improvement initiatives to enhance efficiency, reduce risk, and improve service quality.

Support and mentor Junior Analysts where appropriate.

Skills & Qualifications Must-Have Skills & Experience

Previous experience in Cash Operations, including payments processing.

Experience with Aladdin.

Strong proficiency in Microsoft Excel.

Excellent attention to detail and accuracy.

Ability to manage competing priorities and meet strict deadlines.

Strong communication and stakeholder management skills.

Solid understanding of operational controls and risk within the transaction lifecycle.

Good-to-Have Skills & Experience

Working knowledge of Derivatives, including Collateral Management.

Exposure to Trade Operations across multiple asset classes (Equities, Fixed Income, FX, Money Markets, Repo, Term Deposits, Unit Trusts, ABS/MBS).

Knowledge of SWIFT messaging standards.

Understanding of Corporate Actions (Mandatory & Voluntary events, income processing).

Experience contributing to process improvements, automation, or efficiency initiatives.