This position will be responsible for overseeing the processing and resolving of internal invoices as well as billing adjustments (IBAR’s) in a timely and accurate manner for all stores. Billing adjustments will include shipping discrepancies, pricing discrepancies, returns, carrier claims, and transfers. Key functions of this position will include processing auto-ships to stores, establishing store promotional pricing, resolving questions and issues as they arise from the field and headquarters, generating Store Billing reporting, and assisting Management in improving overall processes regarding MMS Purchasing (Oracle), Store Billing, IBAR’s, and Inventory.  This position could also be involved in distributing work for billing processors/interns and training new employees. 

This position will play a key role for Physical Inventory in ensuring the accuracy of the book inventory for all stores including timing differences for billing and credits to the stores for both the external and internal processes to minimize store inventory shrink/pickup. In addition, this position will be involved with regular ad hoc reviews requested by management.  

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments. 

This role is not hybrid or remote and is located at our Cleveland, OH office.