**Position Summary** The Associate Director of Total Rewards Operations will lead a regional team responsible for overseeing all Compensation and Benefit operations programs. This role emphasizes operational excellence, ensuring the team meets deliverables and deadlines through the company’s ticketing/task tools while also contributing to regional and global compensation initiatives. The Associate Director will cultivate a culture of continuous improvement, proactively seeking opportunities to optimize processes and support artificial intelligence for greater efficiency. **Key Responsibilities** + Lead and manage a regional team, ensuring effective oversight of all Compensation and Benefit operations programs. + Ensure the team meets deliverables and deadlines using the company’s ticketing/task tools,maintaininghigh standardsof operational execution. + Handle and resolve escalations, providing support and guidance to team members. + Foster strong collaboration with the Total Rewards Business Partner (TRBP) responsible for the business unit, as well as with global stakeholders. + Drive continuous improvementleverageartificial intelligence and other technologies to streamline operations and improve overall efficiency. + Contribute to the successful rollout of large-scale and global compensationandbenefitprograms, such as Annual Compensation Planning,Global Job Architecture, Ad-hoc Benefit rolloutsand other key initiatives. + Collaborate closely with the Service Delivery Management (SDM) team toidentifyopportunities for operational improvements andalign onprogram governance. + Develop and mentor team members, fostering a culture of continuous learning and professional growth. **Key Qualifications** **Minimum** **Requirements** + Bachelor's degree in Human Resources, Business Administration, ora relatedfield. Master's degree preferred. + Minimum ofeight-to-tenyears of experience in compensationand benefitsmanagement, witha preference offive(5) years inamulti-country role. + Extensiveexperience inoperations andsharecapability center models. + Strongproject management andworking incross-functional teams. + Excellent analytical and problem-solving skills. + Excellentcommunication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. + Extensiveknowledge of Compensationand Benefitstrategies, theories, best practices, and regulations **Preferred Requirements** + Certification in compensation (e.g., CCP, GRP) is a plus. + Certificationinbenefits (e.g., CEBS) is a plus. **Skills Needed** + Ability to lead and manage a team effectively, providing direction and support. + Excellentproject management skills, with the ability to manage multiple projects simultaneously. + Ability to work independently and as part of a team. + Excellent analytical skills and attention to detail. + Strong communicationand presentation skills. + Cultural awareness and the ability to work effectively in a global environment. + Proficiencyin data analysis and reporting tools.