The Associate Director, Operations Business Management, will support the Head of Asia Operations Business Management in enabling the delivery of all Asia operations priorities aligned with the 5 Must Win Battles and Global Operations strategy. The successful candidate will assist in the delivery of financial and non-financial performance of Asia Operations The role will partner closely with both the Head of Asia Operations Business Management and the Head of Asia Operations Innovation, Transformation and Performance to deliver against Asia and Global Operations strategies across all markets. The successful candidate will collaborate with regional and local executives to ensure seamless execution of strategic initiatives, maximizing synergies across Asia and Global initiatives/region. **Position Responsibilities:** ​ _Strategy Implementation and Business Transformation_ + Assist in designing, developing, and enabling countries to execute short-term and long-term Operations strategic initiatives that will facilitate business achievements. + Support the alignment of Asia Ops strategy with enterprise-wide, Asia, and Global Operations strategy and priorities; link up BUs’ strategic initiatives with the financial plan. + Ensure organization mission clarity, understanding, and appropriate cascade to all key business stakeholders and Operations organization. + Research and analyze macro trends and competitor analysis to identify and validate value opportunities and areas to outpace competitors in the Operations space. + Develop governance to ensure organization alignment on action plans and monitor results and delivery according to plan. + Deliver regular communications regarding global, regional, and local progress, achievements, and areas of attention to ensure improvements are made and successes are celebrated. ​ _Business Management and Financial Controls_ + Assist in leading the annual Strategy and Financial Planning process and determining KPIs for the Asia Operations segment and across BUs, aligning with Regional Finance timeline and guidelines. + Analyze financial and operational data to perform variance analysis with plans and forecasts on a regular basis to identify trends, issues, and make data-driven business decisions. + Work with the regional and BU finance teams to ensure accurate reporting and decisions.​ _Examples of Monthly/Quarterly Deliverables_ + Financial Analysis – month end, Anaplan forecast, quarterly, monthly, annual budgeting. + Asia Ops KPI track – unit cost target setting. + Financial Reporting – Exlens, HIREF, MOR submission. + Global, Regional Meeting plan – Asia Financial Review. + Other Admin – Access Management, Disbursement authorization. **Competencies/Knowledge:** + Strong financial/data analysis with a good understanding of the nuances of insurance accounting and actuarial data and analysis. + Proactive and operative with a sense of urgency: has initiative and drive to take ownership of tasks. Not afraid to ask questions when in doubt and ability to drive things to completion quickly. + Change management/ambiguity: ability to work in a fast-paced environment with incomplete information, but continue to push tasks through based on known information, common sense, and asking the right questions. + Detail-oriented: important to pay extra attention to detail to ensure the highest quality of work is submitted to senior management for their review. + Research, analysis, and problem-solving: strong problem-solving abilities by identifying issues, taking a logical approach to finding an answer based on research and sound analysis. + Project management: ability to drive projects to execution by developing deliverables timelines and effectively managing stakeholders. + Communication: excellent speaking and writing skills are required to convey key messages in a succinct manner. + PowerPoint, Word, and Excel: expert skills on PowerPoint with the ability to tell a story and sell a message. Can analyze large quantities of data, generate charts in Excel.​ **Qualifications/Education** + Bachelor’s degree or above. + At least 5-7 years of relevant experience in actuarial/product development/product pricing/strategy/finance in the insurance industry (life insurance preferred). + Self-motivated, independent with minimal supervision, and excellent interpersonal skills. + Execution-focused with a keen problem-solving mindset. + Proven track record to demonstrate strong ability to connect well with peers and interact very successfully with senior business stakeholders and regional functions as required. + Excellent verbal and written communication skills. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido