Our client, a leading financial organization, is seeking an Associate Desktop Support Technician to join their team. As an Associate Desktop Support Technician, you will be part of the IT Support Department supporting various teams. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a willingness to learn which will align successfully in the organization. **Job Title:** Associate Desktop Support Technician **Location:** Rockville, MD **Work Schedule:** 5 Days a Week Onsite **Pay Range:** $28-$31/hr **What's the Job?** + Provide quality Tier II support to end-users including support for hardware (laptop, desktop, mobile devices), software, and applications including connectivity to the network. + Assist with the overflow of support for Tier I issues, as well as supporting Desktop Engineers with project-based work. + Set up equipment for new hires, terminations, and transfers. + Assist with the refresh of hardware and software during employee office moves. + Ensure all work products meet or exceed company standards while adhering to technology policies and complying with all security controls. **What's Needed?** + Familiarity with Microsoft Azure, Intune, MECM, and SCCM. + Troubleshooting experience with Microsoft Office 365. + Familiarity with MacOS. + Strong communication and interpersonal skills. + A proactive approach to problem-solving and a desire to learn new technologies. **What's in it for me?** + Opportunity to develop technical skills in a supportive environment. + Gain hands-on experience with a variety of technologies. + Work with a collaborative and diverse team. + Access to ongoing training and professional development. + Build a foundation for a successful career in IT support. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.