Job Title: Associate, Customer Acquisition (Mainland China/ Taiwan) Job Description Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day. We are looking for a Mandarin speaking Sales Representative to join the Mainland China team based in Suzhou. This is a permanent position with onsite working environment. The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. As an Associate Sales Representative in our team, you will : **Customer Engagement and Consultative Selling:** + Engage with **_SMB (small and medium businesses) B2B customers_** to understand their needs and identify opportunities for consultative selling, offering **_tailored SaaS cloud technology solutions_** that meet customer requirements and drive business transformation. + Convert prospects and qualified leads into opportunities and revenue by evaluating them through various criteria, such as **_BANT_** (Budget, Authority, Need, and Timeline). + Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches. + Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions. + Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team. + Develop and maintain relationships with prospective customers across different organizational levels to promote **_SaaS solution adoption_** . + Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey. + Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles. + Handle objections and rejections creatively, treating each 'no' as a challenge to overcome. **Sales Forecasting & Data Analysis** + Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. Conduct in-depth customer research to personalize sales pitches and improve prospect engagement. Collaborate with the Business Intelligence team to analyze sales data trends and inform strategy, ensuring that sales excellence remains a core priority. **Revenue Generation & CRM Management** + Drive revenue growth through consistent prospecting, upselling, and cross-selling of SaaS solutions. Update CRM system with detailed account information, tracking customer interactions and pipeline activity. Collaborate with internal teams to ensure a seamless sales process from discovery to deal closure. We’ll be a great match if you have: + Bachelor’s Degree is preferred. + Have 2-3 years of sales or account management experience, including consultative-based sales, inside sales, upselling, cross-selling or renewal sales. + Experience with high-volume calling with a proven track record of sales or account management, ideally within the **_software, hardware or technology service industries_** . + Demonstrate excellent command of **Chinese language** (verbal and written). + Have experience managing the **_Greater China/ Mainland China/ Taiwan market_** . + Experience working with or selling **_Cloud Computing_** such as Software as a Service **_(SaaS)_** / Platform as a Service **_(PaaS)_** / Infrastructure as a Service **_(IaaS)_** would be highly advantageous. + Have experience or exposure to **_Open Source Software (OSS)_** including but not limited to Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar solutions. + Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level. + Strong consultative approach to engage clients and prospects. + Result-driven with strong track record in delivering sales targets. + Demonstrated aptitude to learn and optimize new technology and data. Location: CHN Suzhou - Unit 2605B，26th Floor，West Tower，China Overseas Fortune Center Language Requirements: Mandarin (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**