NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Associate, Care Manager – Care Management – Mineola.

In this role, the successful candidate assists with the distribution of discharge notices to patients, and flow of information throughout the department. Coordinates department computing, software resources and department activities. Performs secretarial and clerical duties to maintain and support the department. Duties include compiling information, answering telephones, preparing reports, maintaining department accounts; coordinates, prepares and processes correspondence, Denial letters, agendas, general papers; Serves as a liaison with other departments and staff.

Job Responsibilities:

Performs a wide variety of secretarial and clerical duties to support and processes denial and appeal letters timely and accurately, from receipt through appeal submission. Enters all data steps and responses into database. Assists in the compilation of reports. Maintains calendar of activities, coordinates and arranges special events for assigned staff; coordinates activities and meetings with other departments andor outside agencies; coordinates scheduling, arrangements and sets up meeting rooms; notifies participants; prepares presentations andor assembles meeting materials. May take minutes, prepare manuscripts for publication. Performs other duties as assigned Provides discharge notices and Important Message from Medicare to patients with explanation of patient’s rights as directed by case management staff. Monitors Medicare patient admissions for compliance for a valid inpatient admit order and follow up with the physician of record to attain the same. Supports department with executing policies and procedure to support the organization’s compliance with regulatory requirements. Communicates with departmental staff, patientfamilies, vendors, facilities and payers. Screens and answers phones. Relays messages accurately and in a timely manner. Directs telephone inquiries appropriately. Ensures HIPPA is maintained. Assists in the preparation of monthly schedules for staff. May track various Personnel documentations (i.e. licensures/certification, performance evaluation completion, employee health status change Forms) for approval. Attends to a variety of office operational details such as ordering supplies, arranging for equipment repair, transmitting information, and keeping reference materials up to date. Distributes information, handles incoming and outgoing mail packages and other special shipments. Creates and maintains accurate and up-to-date electronic and hard copy files, records, logs, and specialized and or technical documents in accordance with the WUH s records retention management program.

Minimum Qualifications:
To qualify you must have a High School or GED. 1- 2 years Secretarial experience. Strong communication (both oral and written), multitasking, detail oriented, organizational, customer service, prioritization, and interpersonal skills. Knowledge of Microsoft Office ( Excel, Word, PowerPoint, and Outlook ). Knowledge of office procedures.

Preferred Qualifications:
Associate’s Degree In a related field. 1-2 years Prior related experience in a Health care setting.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $32.12 – $63,069.31 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here