In this role, you will be responsible for managing and growing advertiser accounts by delivering world-class client service and providing strategic guidance on the Involve Asia platform. You will support advertisers in achieving their business objectives through consultative solutions and data-driven optimization. As a solutions-driven team, we are looking for highly motivated individuals who thrive in a fast-paced environment and enjoy building long-term client partnerships. Key Responsibilities Client Engagement + Serve as the primary point of contact for advertisers, managing day-to-day relationships and addressing queries efficiently. + Act as a trusted advisor by understanding advertisers' objectives and recommending strategies to optimize affiliate marketing performance. + Troubleshoot campaign or platform-related issues to ensure a smooth client experience. Client Account Growth & Optimization + Actively identify opportunities to grow existing advertiser accounts and drive revenue expansion. + Analyze performance trends and propose optimization strategies aligned with advertisers' goals. Product & Platform Expertise + Develop in-depth knowledge of Involve Asia's products, services, and features. + Act as a subject-matter expert during advertiser interactions, including educating clients on new releases, updates, and enhancements. Reporting & Performance Monitoring + Conduct campaign setup checks and ensure campaigns meet quality standards before going live. + Monitor ongoing performance and provide actionable insights and optimization recommendations. Cross-Functional Collaboration + Work closely with internal stakeholders to address advertiser needs and deliver holistic solutions. + Ensure all deals launched on the platform meet internal and external quality standards. Qualifications + Fresh graduates are welcome to apply. + Strong client-centric mindset with a passion for delivering value. + Excellent verbal and written communication skills. + Strong analytical skills with the ability to interpret and work with large datasets. + High attention to detail with strong organizational skills. + A team player with a passion for learning and adaptability in a fast-growing environment. + Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. + Proficient in Mandarin (reading, writing, and speaking) We're Looking for Someone Who… + Is a self-starter with a strong work ethic, sense of urgency, and positive attitude. + Demonstrates tenacity, intelligence, and ownership in their work. + Possesses strong problem-solving and critical-thinking skills.