Description

Assoc Dir, Engineering

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 

Job Responsibilities

JOB RESPONSIBILITIES

Leadership & People Management

Provides line management for managers and technical staff, including interviewing and selection, job description development, onboarding, professional development, goal setting, performance management, coaching, and mentoring. Reviews and approves time records, expense reports, and leave requests. Defines and manages individual and team goals aligned with corporate strategy and technology roadmaps. Develops team members to support career growth, succession planning, and evolving organizational needs. Mentors senior engineers and analytics partners to promote consistent engineering and data practices

Technology & Platform Delivery

 Leads and oversees the design, implementation, and operation of enterprise technology platforms, including data analytics and business intelligence solutions. Ensures the delivery of scalable, secure data platforms that integrate multiple enterprise and external data sources to support analytics and reporting. Guides teams in defining data models, KPI logic, and analytics solutions that deliver actionable insights for commercial and operational programs. Oversees cloud infrastructure initiatives, including cloud migrations, hybrid architectures, and optimization of cloud resource usage across platforms such as Microsoft Azure and AWS.

Data Integration, Quality & Governance

 Directs the design and execution of data integration pipelines across CRM systems (e.g., Salesforce), ERP platforms, data lakes, and custom applications. Ensures data quality, validation, and governance processes are implemented to maintain accurate, reliable, and trusted analytics outputs. Supports the development and adoption of data standards, ingestion frameworks, monitoring practices, and issue resolution processes.

Security, Compliance & Operational Resiliency

 Ensures adherence to computing standards and procedures to maintain compliance with regulatory requirements (e.g., 21 CFR Part 11), Company SOPs, Work Instructions (WIs), and industry best practices. Collaborates with IT governance and security teams to support controlled change management, risk assessments, and audit readiness. Oversees platform resiliency practices including backup and recovery, disaster recovery planning, performance monitoring, and uptime management for critical systems.

Project, Program & Stakeholder Management

 Coordinates resources, project schedules, and communications for technology initiatives across customers, internal teams, and external vendors. Manages multiple projects and programs concurrently, ensuring delivery on time, within scope, and within budget. Builds and maintains effective relationships with business leaders, product teams, and clients to ensure technology solutions align with business objectives. Communicates complex technical concepts clearly and effectively to non-technical stakeholders and clients.

Strategic Planning & Continuous Improvement

 Contributes to technical strategy, architectural roadmaps, and long-term platform evolution in partnership with senior leadership. Participates in governance forums, steering committees, and change review boards to assess platform changes and new initiatives. Drives continuous improvement in engineering practices, delivery methodologies (e.g., Agile), and operational excellence. Performs other work-related duties as assigned.

 

QUALIFICATION REQUIREMENTS

BA/BS degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent combination of education and experience.Minimum of 10 years of technology experience, with at least 3 years in a management or leadership role, in data-intensive, regulated, or enterprise environments.Strong technical expertise and technical writing skills, with proficiency in Systems Development Lifecycle (SDLC) principles and Agile delivery methodologies.Demonstrated experience with data architecture, data modeling, data integration, and data management across relational databases and modern cloud-based data platforms.Experience delivering analytics, business intelligence, and reporting solutions that drive actionable insights.Proficiency with cloud platforms and services (e.g., Microsoft Azure, AWS, Salesforce or Veeva).Knowledge of IT security, compliance, and operational resiliency practices.Strong leadership, client service, project management, and communication skills.Ability to prioritize and manage multiple initiatives in a fast-paced, dynamic environment.Experience contributing to enterprise-scale data platform or analytics initiatives in partnership with senior technology leadership (preferred).Background in commercial pharmaceutical, biotech, healthcare, or life sciences environments (preferred).

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The Associate Director of Engineering supports management and supervises staff responsible for the design, implementation, and operation of the Company’s technology platforms, data infrastructure, and analytics solutions. This role provides technical and people leadership across engineering, data, and analytics domains, ensuring the delivery of scalable, secure, and compliant technology solutions that support commercial and operational business objectives. The Associate Director partners with business stakeholders and clients to define project scope, technical approach, architecture, and data expectations. The role coordinates internal teams and external vendors to deliver high-quality solutions on schedule and within budget, while ensuring adherence to regulatory requirements, Company Standard Operating Procedures (SOPs), and industry best practices. The position emphasizes operational excellence, platform resiliency, continuous improvement, and contributes to the evolution of enterprise data and analytics strategy in partnership with Director-level leadership.