Assistant to Chief Operating Officer and President, Sportservice
Delaware North
**The opportunity**
Delaware North is hiring a full-time Assistant to support the President and Chief Operating Officer of Delaware North’s Sportservice division at our Global Headquarters in Buffalo, New York. This role requires a highly organized, detail‑oriented professional who can anticipate needs, maintain strict confidentiality, and serve as a trusted partner to the business. The ideal candidate has a high ceiling for growth, a strong desire to learn the business, and an eagerness to continue their own professional development.
**Pay**
$31.00 - $31.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
**What we offer**
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
+ Weekly pay
+ Training and development opportunities
+ Employee discounts
+ Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
**What will you do?**
+ Complete daily administrative tasks, including answering phones and emails, screening callers, and managing documents
+ Provide comprehensive administrative support by coordinating meetings, preparing expense reports, processing invoices, and interacting with various team members
+ Make and manage complex travel arrangements for the President and COO
+ Anticipate the needs of the President and COO and proactively remove barriers, streamline processes, and support day‑to‑day operations
+ Facilitate end‑to‑end project management, ensuring deadlines are met, and deliverables are executed flawlessly
+ Perform routine clerical duties, such as reviewing mail, copying documents, and preparing outgoing correspondence
+ Oversee vendor appointments, office maintenance, and environmental upkeep
+ Support multiple leaders as needed and assist the overall subsidiary with daily tasks and special projects
+ Maintain confidential information with the highest level of professionalism and discretion
+ Build strong foundational relationships across the company and serve as a positive, collaborative representative of the Sportservice team
+ Apply creative thinking to solve problems, increase efficiency, improve processes, and champion continuous improvement across administrative functions
+ Demonstrate strong attention to detail and maintain a meticulous, highly organized workflow
**More about you**
+ Minimum 5 years of experience in an administrative role supporting VP and C-level executives
+ Intermediate to Advanced skills in MS Office, including Word, PowerPoint, and Excel
+ Strong technical aptitude and the ability to quickly grasp new systems and processes
+ High level of interpersonal skills to handle sensitive and confidential situations
+ Ability to prioritize and manage multiple tasks simultaneously in a fast‑paced environment
+ A positive attitude with the ability to build and maintain strong working relationships
+ Bachelor’s Degree in Business or relatable field preferred
+ Must be able to work on site, in the office, Monday–Thursday, with flexibility on Friday based on business need
**Who we are**
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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