Job Title: Assistant Team Leader
Job Summary:
CASES is seeking an Assistant Team Leader to support court-based Alternatives to Detention (ATD) and Alternatives to Incarceration (ATI) programs serving individuals across New York City. CASES is a nonprofit agency dedicated to advancing public safety by reducing incarceration, improving behavioral health outcomes, and promoting recovery and community success.
The Assistant Team Leader provides supervisory and clinical support to frontline staff, ensures smooth court operations across varied shifts, and collaborates closely with judges, attorneys, and other court partners to facilitate program admissions and positive court outcomes. This role includes reviewing referrals, conducting or supporting clinical screenings, advocating for participants in court, and ensuring accurate documentation and compliance with court mandates.
This position is ideal for a mission-driven leader who thrives in a fast-paced court environment and is committed to equity, rehabilitation, and meaningful alternatives to incarceration.
Salary: The salary for the Assistant Team Leader role is $79,000 per year.
Shift Hours: This position is full-time working Tuesday-Saturday from 9am to 5pm.
Location Address: 100 Centre Street, New York, NY 10003
Workplace Flexibility: On-site (for roles that are 100% in-office/in-person)
What you will be doing:
Provide culturally competent oversight, supervision, and management in accordance with CASES policies and the delivery of excellent Court services to address the needs of youth, young adults, adults, individuals with behavioral health needs, and the race and ethnicity, sexuality, gender, and criminal justice history of defendants and program participants.Supervise staff in the intricacies of Court procedures, and CASES programs, especially eligibility criteria.Provide clinical supervision and training to staff and make recommendations for optimal efficiency of court procedures and engagement with stakeholders.Perform other related duties as assigned by Supervisors and Director.Assist with Supervisory coverage for all different shifts works a regular and obscure schedule and adhere to schedule changes to ensure CASES consistently maintains coverage for all court shifts. Maintain excellent professional relationships with Judges, District Attorneys, defense counsel, Probation, and other Court partners to facilitate program admissions and maintain CASES’ credibility in Court.Review referrals to determine a person’s eligibility for CASES’ programs, including arrest case information, RAP sheet, attorney recommendations, and preliminary information about participant needs.Engage potential participants and their legal representation in and around the Courtroom.Undertake clinical screening interviews with potential participants to explain CASES’ program(s) to identify needs and suitability for CASES’ programs.Assess acute clinical needs of participants and implement effective evidence-based strategies for participants to obtain such needs.Ensure participants are matched to the appropriate CASES program based on assessed needs and eligibility.Achieve monthly intake and other performance targets.Accompany participants to all Court appearances and advocate to judges, verbally and through written Court reports, for participants to be enrolled or maintained in CASES’ services.Complete all necessary intake paperwork, including entering participant information into the Salesforce databases.Ensure participants understand the conditions of their release or plea agreement and expectations regarding participation in CASES program.Collaborate with CASES colleagues in the community, who are providing services, to ensure the Court’s community supervision conditions are being met.Provide timely notification to the Court when participants are not in compliance, have gone missing, failed to report as required, been rearrested.Collect and track information on participants’ intake and re-arrest cases, as well as warrants.Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
What we are looking for:
Master's degree in social work or related field requiredLicense LMSW LMHC preferredAt least three years of experience in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders At least two years supervisory/ management experienceAbility to mentor and provide concrete, constructive feedback toothersKnowledge of the NYC criminal justice system, court processes and diversion services and sensitivity to issues facing justice-involved individualsExperience understanding family systems based on diversity of cultural and ethnic backgroundsExperience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recoveryProven ability to function effectively in a high paced and stressful environmentAbility to work effectively with a diverse group of participants and staffAbility to quickly gather and evaluate the accuracy of information and use good judgement within time constraints and high-volume courtroomsExcellent public speaking skills. Ability to formulate persuasive verbal arguments for eligible defendants to be placed in CASES programs.Excellent analytical and written skills Ability to work autonomouslyBi-lingual candidates strongly preferred
Employee Benefits:
CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
MedicalDentalVisionVacation and Paid Time Off – starting at 25 days12 Paid Holidays per year.Retirement 403(b) Competitive matching up to 6%.Employee Referral Program
Our Values
At CASES, we like to move with
PURPOSE, which reflects our values:
PEOPLE| Hold people’s stories with dignity
UNITY| Commit to a shared mission
RESPECT| Celebrate the strength of diversity
PROGRESS| Always work to improve
OPTIMIZE| Make the best use of resources
SOLUTIONS| Work together to solve problems
EMPATHY| Seek to understand others
Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
Tuesday - Saturday, 9am to 5pm
35 hours per week excluding breaks