We are looking for Assistant Restaurant Managers to help lead our team at !

The Assistant Restaurant Manager supports the General Manager in building a team of dedicated people who deliver great guest experiences and strong results. They help develop Crew Members and Shift Leaders, oversee daily operations, and ensure standards are consistently met.

Responsibilities

Team Leadership

Assist in recruiting, hiring, onboarding, and developing employeesCommunicate job expectations and hold team members accountableProvide coaching, training, and feedback to support team developmentFoster a respectful and positive work environment

Operational Excellence

Create and maintain a guest-first culture in the restaurantEnsure shifts are staffed appropriately to meet service goalsMaintain a safe, clean, and compliant work environment (safety, sanitation, and food safety standards)Ensure brand standards, procedures, and systems are consistently executedReview guest feedback and operational assessments to drive improvements

Profitability & Results

Support cost control to maximize profitabilityHelp execute marketing promotions and product rolloutsTrain team members on new products and promotionsDrive sales goals, track performance, and support continuous improvementSkills and QualificationsPrevious restaurant, retail, or supervisory experience preferredStrong leadership and communication skillsProficient in math, writing, and basic computer skillsAt least 18 years of age (where applicable)High school diploma or equivalent required (college a plus)Knowledge of financial management and P&L basics preferredCompetencies

Focus on Guests

Exceeds guest expectations with urgency and careResolves concerns using guest recovery practicesLooks for opportunities to improve guest satisfaction

Passion for Results

Sets and maintains high standards for self and othersMeets or exceeds performance goalsUses reports and metrics to identify opportunities and deliver results

Problem Solving & Decision Making

Identifies issues quickly and implements solutionsUses available information to make sound decisionsEmpowers others to resolve problems when appropriate

Team Building & Relationships

Develops and maintains strong relationships with team membersOperates with integrity and respectEncourages collaboration and accountabilityRecognizes and rewards team performance

Developing Others

Provides ongoing coaching and feedbackCreates opportunities for growth and skill developmentSupports training and resources to strengthen team capabilities

Business & Financial Acumen

Understands competition and guest needs to drive business decisionsReviews key financial metrics to identify trends and set goalsHelps manage resources to improve profitability and performanceCompany Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.