Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:  + Act as the primary point of contact for the Operations Manager (OM). + Serve as the key liaison for HNB matters. + Monitor team discipline and work ethics, ensuring full compliance with all SOPs. + Review team performance regularly and ensure KPIs are clearly set and achieved. + Analyse BI reports to identify improvement opportunities and close performance gaps. + Drive and deliver overall KPI performance across all team members. + Monitor and track daily activities and productivity of team members. + Conduct weekly WIP meetings with OM, OE, and Admin to review regional status, sales performance, and operational issues. + Monitor and ensure accuracy of the daily tracking and reporting system. + Perform field visits to audit execution compliance and provide on-site coaching to the team. + Support and undertake ad-hoc duties as required. + Ensure VIP routes are maintained in tip-top condition at all times. + Maintain regular engagement and relationship-building with key outlet buyers. ​​​​​​​​​​​​​ Academic Qualification(s): + Candidates must possess at least SPM / Diploma / Advance Diploma / Bachelor's Degree in business administration, operations management or equivalent. Work Experience / Skills Requirements: + Fluent in Chinese, English, and Malay. + Candidate must be based in the Central region and willing to travel to Sarawak and Sabah. + Strong sales drive; results-oriented with a collaborative team-player mindset. + Proven people management and leadership skills. + Strong training, coaching, and presentation abilities. + Friendly personality with excellent communication and interpersonal skills.  + Experience in FMCG industry.   Powered by JazzHR