Duties and Responsibilities Customer Service & Sales

Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assist customers with product suggestions, special orders, and food preparation guidance. Engage in suggestive selling and sales techniques via telephone, intercom, and direct customer interaction.

Daily Operations & Department Leadership

Assist with planning daily operations and monitoring production processes in alignment with company procedures and profitability standards. Understand all opening and closing procedures for the department. Supervise, train, schedule, and assign duties to department employees. Train staff on store policies, sales procedures, and record‑keeping requirements. Maintain knowledge of all duties performed by department employees.

Meat Cutting, Production & Merchandising

Trim, cut, wrap, tray, and display meat products. Build and maintain meat and seafood displays; rotate stock and remove outdated or spoiled items. Implement effective promotional and seasonal displays. Ensure compliance with trim specifications, cutting standards, and product preparation techniques. Maintain required temperatures throughout preparation, display, and storage.

Inventory, Ordering & Shrink Control

Control shrink and manage costs. Maintain proper inventory levels according to division directives. Stock, rotate, and organize product, including maintaining an orderly meat cooler. Ensure proper code dating and enforcement of dating standards for all products. Assist in preparing sales and inventory reports; participate in physical inventory every 4 weeks.

Equipment Operation & Safety

Operate and maintain department equipment, including pallet jacks, hand trucks, knives, grinders, saws, cubers, and safety cutters. Ensure equipment, cutting rooms, freezers, coolers, and work areas are clean, sanitized, and safe. Implement emergency procedures in cases of equipment or software malfunctions. Comply with all workplace safety rules, sanitation guidelines, and company grooming and dress code standards.

Receiving, Logs & Administrative Duties

Perform receiving duties: break down loads, verify orders, inspect quality, report shortages, and follow temperature and storage guidelines. Ensure proper packaging and maintain accurate department records. Complete and monitor required logs and paperwork, including: Daily log sheets Production charts Meat Grinding Logs Sales and Labor reports Other required documentation

Regulatory & Policy Compliance

Ensure accurate pricing, signage, and Country of Origin Labeling (COOL). Comply with retail labeling laws, federal/state regulations, and company policies. Maintain working knowledge of company guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.

Team Communication & Store Support

Attend and participate in sales meetings as needed. Communicate sales goals, department performance, and sales opportunities to employees.

Other

Perform all job duties with honesty, integrity, accuracy, and safety. Perform other necessary and assigned duties as required.