Company Description

Core Values distinguish a company's identity. They are the set of ethics and principles that govern a company's decision making and actions. They also serve as the foundation for the company culture, and the behaviors expected by its workforce. At SDH Pizza, Inc. those foundational values are:

Excellent Customer Service
Along with delivering quality product and value, our customers service interactions must be guided by empathy, transparency, authenticity, and patience every single time. When we serve customers
guided by these principles their experiences can go from satisfactory to exceptional!

Do the Right Thing
Exercise good judgement by “doing the right thing” with each other, our customers, and others. We Do the Right Thing through five principles: Openness; Teamwork; Respect for Each Other; Respect for Our Customers; and Integrity. Strive to understand the impact of our decisions, and accept responsibility for our actions.

Operate Under the Platinum Rule
Treat others the way that THEY want to be treated. We must foster an environment of mutual respect, where every team member, customer, and visitor to our stores, feels welcome and appreciated.

Accountability
Owning the decisions made and their outcomes. Accountability more than simply acknowledging mistakes, but actively learning from them to drive positive outcomes. Taking ownership of one’s actions
help foster a culture of trust and improved morale.

Job Description

We are seeking a dynamic and customer-focused Assistant Manager to join our team in Birmingham, United States. As an Assistant Manager, you will play a crucial role in supporting
daily operations, leading team members, and ensuring exceptional customer experiences.

Assist in managing daily operations and ensure smooth workflowCollaborate with the management team to implement and maintain company policies and proceduresOversee and participate in cost control, inventory management, and cash handling processesProvide excellent customer service and address customer inquiries or concerns promptlyTrain, mentor, and develop team members to enhance their skills and performanceEnsure compliance with food safety protocols and maintain a clean, safe work environmentTroubleshoot and resolve operational issues as they ariseAssist in scheduling and staffing to meet business needsContribute to the achievement of store performance goals and objectivesSupport the implementation of marketing initiatives and promotions

QualificationsPrior leadership or supervisory experience in a fast-paced environment (preferred)Strong knowledge of basic operations procedures and best practicesProven experience in employee training and developmentExcellent customer service skills with a focus on building positive relationshipsProficiency in operating and troubleshooting relevant technology and point-of-sale systemsDemonstrated ability in cost control, inventory management, and cash handlingStrong communication and interpersonal skillsExcellent problem-solving abilities and decision-making skillsAbility to multitask and adapt to changing priorities in a dynamic work environmentBasic financial management skills, including budget tracking and analysisDetail-oriented with strong organizational skillsTeam player with the ability to collaborate effectively with staff and managementMust be at least 18 years of age

Additional Information

At Domino's we value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We do our best to “Put our People First” by making sure our work environment is safe and provides stability for our team members.