Assistant Manager Sales - Waterpark
Hyatt
**Description:**
Following the recent opening of the new Grand Hyatt Dubai Waterpark, our team continues to grow! We are looking for a service-oriented Sales professional who enjoys working in a fast-paced leisure environment and is comfortable combining relationship building with operational sales execution.
This role is ideal for someone who values brand alignment, guest experience, and long-term partnerships, and who is motivated to grow within a structured hospitality environment.
**Key Responsibilities:**
**Sales & Business Development**
+ Identify, prospect, and convert new business opportunities for daily Waterpark access across B2B, B2C, and DMC segments, while maintaining a strong focus on guest experience and brand values.
+ Prepare tailored proposals, coordinate commercial terms within established guidelines, and support deal closures aligned with revenue targets.
+ Support sales initiatives aimed at increasing market penetration and brand visibility in the leisure and attractions sector.
+ Maintain an active and well-managed pipeline of partners, including tour operators, concierge companies, corporate groups, online platforms, and schools.
**Account Management & Relationship Building**
+ Build, manage, and grow long-term relationships with existing partners to encourage repeat business and joint promotional activities.
+ Act as a reliable point of contact by ensuring timely communication, structured follow-ups, and clear coordination on all enquiries, proposals, and agreements.
+ Participate in trade events, networking sessions, and familiarization trips (FAMs) to strengthen brand presence and partner engagement.
+ Provide accurate and up-to-date product knowledge, pricing information, and operational details to partners.
**Collaboration & Cross-Functional Support**
+ Work closely with Marketing to support targeted campaigns, seasonal offers, and promotional packages.
+ Coordinate with Waterpark Operations and Front Office teams to ensure seamless guest experiences for partner and group bookings.
+ Support Revenue Management with market insights, competitor observations, and basic forecasting input.
+ Assist in the development and maintenance of sales tools, presentations, and materials supporting the Waterpark’s commercial strategy.
+ Operate comfortably within structured approval processes and cross-department hierarchies.
**Reporting & Administration**
+ Track sales performance, conversion rates, and revenue against agreed targets.
+ Maintain accurate CRM records, partner documentation, contracts, and activity logs.
+ Provide regular performance updates and insights to the Waterpark management.
+ Monitor competitor activity and market trends relevant to the leisure and attractions sector.
**At Hyatt, we care for people so they can be their best. As part of our team, you’ll enjoy:**
+ A UAE employment visa sponsorship.
+ Complimentary meals prepared by our culinary team.
+ Company-provided transportation for your convenience.
+ Accommodation arranged by the company.
+ Exclusive discounts at Hyatt food & beverage outlets across Dubai.
+ Complimentary stays at Hyatt hotels worldwide — explore the world with us!
**Qualifications:**
**We are open to strong sales professionals from other industries, even without direct experience in attractions or tourism. However, our ideal profile includes the following:**
+ Experience in B2B sales, within tourism, hospitality, attractions, or entertainment.
+ Experience selling attractions such as theme parks, waterparks, or leisure venues.
+ Experience selling to DMCs, including group bookings and partnership accounts.
+ Experience selling to schools (group visits, excursions, educational programs).
+ Ability to build and maintain relationships with DMCs, travel agencies, attractions, and schools.
+ Understanding of the UAE market, preferably with experience working in Dubai.
+ Strong communication skills and a guest-centric, partnership‑oriented approach.
**Primary Location:** AE-DU-Dubai
**Organization:** Grand Hyatt Dubai
**Job Level:** Full-time
**Job:** Sales
**Req ID:** DUB006596
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Confirm your E-mail: Send Email
All Jobs from Hyatt