The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Assistant Manager/ Manager, Agency Training & Development with the resources to solve critical problems for the future of our business, which is why we need you. **Position Responsibilities:** + Closely partnership with senior agency managers on 1) agency manager training and 2) district development programs in order to drive company initiatives and results + Proactively develop communications with stakeholders to translate learning needs into objectives, contents, learning activities and designs of training programs + Monitor, implement and maintain high training effectiveness to meet with stakeholders’ expectations + Ensure learning sustainability, help teams and individuals apply learning after training delivered + Constantly and proactively participate in and contribute to management issues including training strategy and resources planning that meet our priorities + Formulate and facilitate agency district development programs with the objectives to drive sales and grow the agency force + Work closely to the team head to manage the team operation and administration + Assist team head to plan, organize & direct resources to implement & formulate training strategies to address company’s and agencies’ short-term to long-term business goals + Develop digital tools and solutions to leverage training effective‐ness in agency manager training programs, district development projects and other ad hoc tasks **Required Qualifications:** + University graduate with training and insurance professional qualifications + Minimum 5 years of relevant experience + Insurance sales experience preferable + Digital training tools development is an absolute advantage + Solid experience in Agency Training and development + Good training sense and techniques in terms of course development, design and evaluation + Good presentation, facilitation and interpersonal skills + Effective time management, negotiation and influencing skills + Good analytical skills, strategic mindset, attentive to details, problem solving, as well as communication skills + Mature, self-driven with strong sense of responsibility and positive working attitude + Proficient in written and spoken English and Chinese **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . Semana de Trabajo Comprimida Híbrido