Assistant Manager, Compliance Organizational Resiliency
Manulife
_We’re looking for an_ **_Assistant Manager, Compliance Organizational Resiliency_** _to join our Integrated Compliance Services team at MBPS. In this role, you will support on the design, execution, maintenance and continuous improvement of the compliance organizational resiliency program and disaster recovery strategies. This role plays a key part in ensuring the organization’s preparedness and compliance with regulatory and internal continuity standards. The task will include documentation, testing, training, and cross-functional coordination to strengthen organizational resilience._
**Position Responsibilities:**
+ Assist in the development, review, and maintenance of BCP/COR documentation, ensuring accuracy, consistency, and alignment with compliance frameworks.
+ Support the mapping of continuity plans/ resiliency programs to business functions, regulatory themes, and risk categories.
+ Coordinate and document business impact analyses (BIAs) and risk assessments across departments.
+ Facilitate periodic testing and simulation exercises, track results and follow-up actions.
+ Maintain centralized repositories for BCP documents, ensuring secure access for authorized users.
+ Monitor regulatory updates and industry best practices to support plan enhancements.
+ Provides monitoring on the renewal of the service level agreements with the stakeholders
+ Collaborate with business units to gather continuity requirements and ensure plan ownership.
+ Prepare reports and dashboards for internal stakeholders and audit readiness.
+ Support awareness and training initiatives to promote continuity culture across the organization.
+ Build strong cross-functional relationships to support effective documentation
+ Other related tasks that may be assigned
**Required Qualifications:**
+ With at least 3+ years of experience in business continuity or resiliency software platforms.
+ Exposure to audit or regulatory compliance
+ Excellent communication, stakeholder engagement, and analytical skills.
+ Intermediate proficiency in Microsoft Office Suite
+ Bachelor’s degree, preferably related to Banking, Finance, Insurance, Accounting or related course Certifications related to BCP or service recovery strategies is a plus.
**Preferred Qualifications:**
+ Certifications related to BCP, or service recovery strategies is a plus.
+ Familiarity with Fusion Platform
+ Excellent organizational skills
+ Excellent written and verbal communication skills in negotiating, influencing, and relationship building skills.
+ Knowledgeable with business continuity tools or software
+ Ability to solve problems and excellent execution of the action plans
+ Strong ethical compass and discipline
+ Ability to work independently and collaboratively with all levels of management in the organization.
+ Ability to facilitate decision making across groups in the company.
+ Ability to set priorities, managing overlapping timelines and competing demands
+ Comprehensive knowledge of the financial services industry and regulatory environment with an advanced understanding of the Company’s business
+ Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers)
**_When you join our team:_**
+ We’ll empower you to learn and grow the career you want.
+ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we’ll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
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