**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You support key account teams on a wide variety of activities to meet our strategic growth plan. **How you will contribute** You will: + Support Account Managers to ensure an effectively communicated, coordinated and focused sales effort against key commercial priorities + Negotiate with applicable account representatives, to build and maintain favorable and effective relationships with customers + Provide support for all activities necessary to managing the customer relationship effectively including trade funds, invoicing and claims queries, relevant sales promotions, merchandising, shelf management and national sales programs etc. **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Delivering results and problem solving + Negotiation and influencing + Planning and execution + Analytical ability + Microsoft Word, Excel and PowerPoint **More about this role** **What you need to know about this position:** The Assistant Key Accounts Manager will be responsible for developing and maintaining strong relationships with the Shoprite key accounts team. This role will involve managing sales activities, Key Performance indicators, and ensuring internal and external stakeholder cross functional relations / objective achieved timeously. **Job specific requirements:** Account Management: + Claims and promotional management. + Develop and maintain strong relationships internally and externally. + Manage sales activities and assist the NAM / KAM team in closing all objectives successfully. + Manage contracts / NPD listings and price increase pricing agreements with key accounts team. + Ensure customer satisfaction by addressing NAM / KAM / internal stakeholders needs and concerns promptly. + Work with category / shopper / operations team to track shopper and category strategy objectives by region and by Shoprite group banner. + Execute pricing strategy in account and execute pack/price architecture change as required by the NAM / KAM team. + Assist NAM / KAM team in developing account plans. + Managing operational compliance in line with business performance indicators (Cross functionally). + Ensure customer compliance in line with Business processes internally. Sales Planning: + Assist in developing and implementing sales plans for assigned key accounts. + Assist in setting sales targets and track progress against these goals. + Manage customer and NAM / KAM / cross functional queries. + Ensure audit compliance. Market Analysis: + Conduct market research to identify trends and opportunities. + Analyze competitor activity and assist NAM / Kam team to develop strategies to differentiate the company's products. + Stay up to date on industry developments and regulations. + Customer reporting knowledge. Reporting: + Prepare and submit regular sales reports to management. + Provide insights into customer needs and market trends. + Track key performance indicators (KPIs) and identify areas for improvement. + P&L understanding and execution + Knowledge of FMCG industry trends and regulations. + Experience with sales forecasting and budgeting. + Conflict Management + Process Driven + Strong Presentation Skills **Education / Certifications/Experience Required:** + Relevant tertiary qualification. + FMCG experience with a minimum of 3 -5 years in Assistant Key Account Management + Effective communication and people skills. + Excellent negotiation and critical thinking skills. + Ability to work independently and as part of a team. + Strong organizational and time management skills. + Strong commercial acumen and understanding of products, retail, margins & account management + Ability to drive innovation, generate unique solutions and embrace innovative ideas. + Performance driven and accountable. + Proficiency in Microsoft Office Suite. **Key Stakeholders:** + Kay Account Managers. + Field Sales team. + Human Resources. + Shoprite buying teams, regionally and nationally. + CP&A. + Category Marketing. + Supply Chain. + Revenue Management. + Credit team. **Travel requirements:** + Must be willing to travel when required. **Work schedule:** + Standard Business Hours No Relocation support available Business Unit Summary **Mondelēz International’s Sub Saharan Africa Business Unit is made up of three key focus areas namely Southern Africa, West Africa and the Rest of Africa Markets.** **The Business Unit is home to approximately 1000 Makers and Bakers who strive to bring only the best quality and loved brands to our consumers. Mondelēz International in Sub Saharan Africa is proud to house global legacy brands including Cadbury Dairy Milk, Oreo, Halls and Bournvita, together with local jewels such as Cadbury LunchBar, Chappies, TomTom and Dentyne.** **The Business Unit’s Markets have consistently been awarded Top Employer certification, and has been recognised as a Top Employer in Africa.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Account Management Sales At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.