As an Assistant Human Resources Manager in Waldorf Astoria Helsinki, you’re not just supporting daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

 

Here’s what you’ll do during a typical day:

Support daily HR operations: Assist in recruitment, training, compensation, benefits, team member relations, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations.

Enhance team member engagement: Help coordinate recognition programs, special events, and engagement initiatives to foster a positive workplace culture.

Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics.

Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Execute the in-house training plan: Coordinate and deliver engaging, high-quality Brand, product and quality assurance training programmes that align with hotel and the WA brand priorities. In order to do this, you will partner with line managers, department heads and HR to assess development needs, implement learning initiatives, and review progress regularly. 

Administer required training courses: Coordinate legal, compliance, and vocational qualification programmes to ensure employees meet required standards and progress in their professional development.

 

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in Human Resources in a luxury organisation (hospitality, retail, travel etc)Positive attitudeGood communication and people skillsCommitted to delivering a high level of customer service, both internally and externallyExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teamsFluency in both Finnish and English is a must. Any other languages are considered a plus.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of hospitalityIT proficiency

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!