Position Title: Taco Bell Assistant General Manager (AGM)

Department: Taco Bell Operations Prepared By: Human Resources

Location: 124 JESUS MARIANO STREET

PURPOSE

The Assistant General Manager reports directly to the General Manager. The AGM assists the GM in the achievement of the people, financial and operational goals of the restaurant.

KEY ACCOUNTABILITIES

Essential Functions

People
Assists GM in achieving restaurant's staffing and development goalsAssists GM in monitoring/ improving employee morale Personally coaches staff Ensures safety is everyone's top priorityEnsures compliance with all applicable laws

Financial
Assists GM in achieving sales and profits to planDisplays urgency to correct daily financial control deficienciesStrives to drive year-upon-year growth in sales and profits

Operations
Delivers/ improves delivery of QSC to franchise operational standards Raises the bar in operational execution

Assets
Ensures facilities are maintained to franchise standard on a daily basisDisplays awareness of asset deficiencies and urgency to correct themDisplays awareness and urgency to eliminate any potential for liability

Ensure consistent customer satisfaction:
Effectively role-model the MIC success routine and ensure responsibilities under people, customer, and service are completedEnsure that all Team Member positions are executed according to their Shift Excellence responsibilitiesPersonally demonstrate that customer needs are the highest priorityManage the restaurant in the absence of the RGM

Availability
Open availability.Minimum 5 day, 45 hour work week.Available to work anywhere on the island.Need transportation to do banking.

Safety
Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibility.

Other Functions

Performs other duties as assigned.

DECISION-MAKING
Customer relationsShift operations

Recruitment & Retention Restaurant Operations
PARAMETERS FOR SUCCESS
Complete all essential functionsCompliance with all Brand and Company Standards and targetsGuests, in-store operators, operations management, office staff, maintenance, and vendors
COMPETENCIES + PROFESSIONAL JOB PROFILE:
Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things doneCustomer-first mindsetStrong interpersonal skillsDedicated to leading a team that strives for excellence
Working Conditions
Minimal HazardsGeneral restaurant and office working conditions.
Qualifications
High School Diploma
Physical and/or Medical Requirements
Must obtain a Tuberculosis Clearance Certificate.
$11.10 per hour -

This Position Description summarizes the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.