Job Title

Assistant Facility Manager

Job Description Summary

The Assistant Facilities Manager will oversee a facility's effective operation and maintenance of the designated site/building, ensuring optimal functionality, safety, and compliance with local regulations. This role works closely with the FM, site facilities lead and vendors to carry out maintenance and general repair operations, resolve facility-related issues, and support workplace services. It also requires strategic planning to manage facility operations, vendor contracts, and budgets while delivering high-quality services that enhance the occupant experience and align with organizational goals.

Job Description

Key Responsibilities:

Facilities Management:

Oversee day-to-day operations of the facility, including maintenance, repairs, and service deliveryEnsure the building systems (e.g., HVAC, electrical, plumbing, fire safety) operate efficiently and are maintained according to standardsManage preventive maintenance schedules and ensure minimal downtime for critical systems

​Team Leadership:

Assist to Lead, mentor, and develop the site facilities team, fostering a culture of excellence and continuous improvementAllocate tasks, monitor team performance, and provide training to enhance skill sets

Vendor and Contract Management:

Manage vendor relationships, ensuring service providers meet contractual obligations and performance standardsMonitor KPIs for vendors providing cleaning, HVAC, UPS and other facility servicesConduct regular performance reviews with service providers

 Budget and Financial Management:

Monitor expenses, identify cost-saving opportunities, and implement effective financial controlsPrepare and check vendor invoices, ensuring accuracy and compliance

Health, Safety, and Compliance:

Implement risk assessments, emergency response plans, and regular safety inspectionsCollaborate with the EHS team to promote a culture of workplace safety

Client and Stakeholder Engagement:

Support the FM in communicating with internal and external stakeholders, helping to address issues in a timely and professional mannerAssist in building and maintaining good relationships with site occupants and leadershipRespond to tenant inquiries and complaints with prompt resolution

Project Management:

Lead facility improvement projects, renovations, and capital upgradesDevelop project scopes, manage timelines, and coordinate resources to ensure successful project delivery

Technology and Innovation:

Implement and manage building management systems (BMS) and other technology solutions for facility optimizationExplore innovative practices to enhance sustainability and energy efficiency

Reporting and Documentation:

Prepare regular reports on facility performance, including operational metrics, budget updates, and compliance auditsMaintain accurate documentation for facility operations, maintenance records, and vendor contracts

EHS ERT responsibilities:

Be actively involved in the Company Emergency Response team member for the siteManaged risk assessment and compliance approval for service providers

INCO: “Cushman & Wakefield”