Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Assistant Director of Housekeeping to oversee the operations of our Housekeeping team.

OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.

Our Vision for our team members:

Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destinationContribute to our distinctive atmosphere and foster your personal and professional growthAn individual committed to creating exceptional guest experiencesBe appreciated for what you bring to the team Learn and grow with a company that values its associates

Why OKANA:

Competitive wagesPeople-first cultureHealth insuranceRetirement savingsGrowth opportunitiesPaid time offFestive environmentPerks & discounts

About the role

The Assistant Director of Housekeeping supports the Director of Housekeeping in managing daily operations of the housekeeping department to ensure the highest standards of cleanliness, safety, and guest satisfaction. This role oversees housekeeping supervisors and associates, ensures all guest rooms and public spaces meet quality standards, and helps manage inventory, scheduling, and departmental budgets. The Assistant Director of Housekeeping plays a key role in training, motivating, and developing staff to deliver a superior guest experience.

The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

What you will be doing

Supervise daily housekeeping operations, ensuring all guest rooms, public areas, and back-of-house spaces meet cleanliness and presentation standards.Assist with scheduling, training, and evaluating housekeeping associates and supervisors.Conduct daily inspections of guest rooms and public areas to ensure adherence to quality standards.Manage supplying inventories, coordinate orders, and maintain accurate records.Support labor management by monitoring staffing levels in alignment with occupancy forecasts.Ensure compliance with safety, health, and sanitation policies.Collaborate with other departments to support guest satisfaction and operational efficiency.Respond to guest inquiries and resolve service issues promptly.Assist with departmental reporting, budgeting, and payroll oversight.Perform additional duties as assigned by the Director of Housekeeping.

What are we looking for?

What you bring to the role:

Bachelor’s degree in hospitality management or related field preferred; equivalent combination of education and experience considered.Minimum 3–5 years of progressive housekeeping leadership experience, preferably in a resort or large hotel environment.Strong leadership and organizational skills with proven ability to manage teams in a fast-paced environment.Working knowledge of cleaning chemicals, OSHA standards, and safety regulations.Proficiency in property management systems, Microsoft Office, and housekeeping scheduling systems.Excellent communication and interpersonal skills.Ability to work flexible hours, including weekends and holidays, as business demands.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.