POSITION: Assistant Catering & Restaurant Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Director of F&B
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Maintain communication with the Client, Food & Beverage Managers, and Kitchen Managers.
Able to read and interpret BEO’s position oversees and is accountable for catering & restaurant inventory needs, and proper rotation of product and production procedures
When applicable will be required to be creative in designing and creating décor and display for merchandising of product
Accountable for customer service and resolving customer complaints to the satisfaction of the guest; analyzes and resolves all guests and associate problems with the assistance and approval of supervisor
Understands and can describe menu offerings, packaging, and pricing to the team and guests
Ensure a successful client event by routine and thorough checking of food standards, room set up and on-time service with the result of client satisfaction
Assist with monitoring and managing all catering staff to assure that all are following
Assist with resolving any client concerns that arise before and during the event
Assist with creating and managing staffing assignments for banquets and catered events
Assist with training all staff to achieve Van Andel Arena Restaurant & Catering standards
Assist team with preparing and distributing banquet event orders to all departments as required
Assist with processing all banquet event orders, monitoring changes, client requests and special needs
Assist with the monitoring of all catering events from start to finish
Assist with event reports
Assist with check-ins for events.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or equivalent Food and beverage service experience required
Must be able to pass Background and References checks
Skills and Abilities
Excellent customer service, communication, planning, organizational and inter-personal skills, and ability to multi-task
Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.