Join a dynamic team where your organizational skills and problem-solving abilities will make a real difference. As a key contributor, you’ll collaborate with stakeholders across multiple business areas, shaping the future of our products and processes. This is your opportunity to work in a fast-paced environment, supporting transformation and innovation. We value your critical thinking and self-motivation, and offer a platform to grow your career. Be part of a team that thrives on partnership, performance, and continuous improvement.

As a Supervisory Manager in the Discretionary Accounts Control Team, you drive solutions and partner with stakeholders to deliver impactful business initiatives. Your day-to-day efforts will include partnering with key stakeholders spanning onboarding, proposal, trade, billing, performance, risk, and compliance. You are highly organized, self-motivated, and a critical thinker and problem solver. You help us maintain a proactive risk and control culture while supporting product development and change management. Together, we create value for our clients and our organization.

Job Responsibilities

Build and maintain roadmaps that depict feature and functionality timelines Track releases and ensure timely delivery of product enhancements Participate in daily scrum meetings, planning, reviews, and retrospectives Support the development team by answering questions and clarifying requirements Assist in prioritizing the product backlog based on business cases Partner with product, proposal, trade, technology, risk, legal, compliance, and operations teams to manage prioritization, resourcing, controls, readiness, and change management plans Drive solutions across the organization by working with stakeholders in multiple functions and lines of business Assist in transformation efforts, such as the OLY NYC to Omni conversion Facilitate effective requirements discussions focused on solving business problems Write requirements, typically as user stories and epics Share upcoming and current system features and functionality through end-user demos

Required Qualifications, Capabilities, and Skills

3 years of business banking, controls, risk, or portfolio management experience Bachelor’s degree or equivalent experience Demonstrate effective execution and drive towards product vision Maintain a customer-centric focus and strong rapport with end users Analyze opportunities and problems, recommend solutions, and communicate effectively and confidently, both verbally and in writing Create a proactive risk and control culture using proven evaluation strategies and sound change management protocols Provide support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

Preferred Qualifications, Capabilities, and Skills

Balance user needs, business objectives, and technical feasibility while managing product delivery timelines Comfortable interacting with and presenting to all levels of management Review and analyze program-related data (such as KRI/KPI) to support business programs and strategies Hold active Series 7, 66, 9, and 10 licenses