The Asset Protection Manager is responsible for overseeing daily security operations at an assigned distribution center (DC), including main points of entry, the yard and perimeter. This role ensures operational excellence, enforces compliance standards, and supports access control and surveillance systems through execution of daily, weekly and monthly audits. The AP Manager facilitates loss prevention and awareness training to the DC associates The position also acts as the primary, on-site point of contact for the national security services provider and supports DC leadership and business partners with security-related initiatives and safety/emergency incidents. This role collaborates with DC leadership and operations to oversee gatehouse security processes and performance for CTPAT compliance. Under the guidance of the Sr. Regional AP Manager, Supply Chain, this role will provide investigations support and conduct interviews including internal, external and 3PL/Vendor investigations while upholding the highest level of integrity, ethics, and moral standing. This is an on-site position (Monday through Friday) based out of our Tracy, CA Distribution Center. A day in the life as an Asset Protection Manager... Lead Security Services + Lead and coordinate daily security service operations (up to 8 officers) at the Distribution Center front desk(s) and gatehouse (as applicable), ensuring consistent coverage and strict adherence to established protocols (including CTPAT compliance). + Provide on-the-job training, mentorship, and performance feedback for contract or site security personnel to maintain high service standards. + Develop and manage guard schedules in coordination with the national security provider to ensure all security posts are adequately staffed at all times. + Maintain regular communication with the national security provider, escalating issues as necessary under the guidance of the Sr. Regional AP Manager. Physical Security + Activation and deactivation of employee and third party badges and building access credentials. Review access control reporting alerts and exceptions including equipment functionality. + Review and monitor CCTV footage to assist with daily operations and investigations related to safety concerns, workplace violence, and internal theft. Review system alerts and exceptions including equipment functionality. + Oversee visitor, vendor, and contractor check-ins; verify credentials, issue temporary badges, and provide escorts or directions as required. + Ensure bag checks and inspections are conducted in accordance with company policy. + As part of the AP Audit and Yard Audit, inspect security posts, access control points, and security equipment to ensure compliance with SOPs; identify and escalate potential vulnerabilities. + Report security equipment technical issues promptly and monitor completion of work orders. + In partnership with DC leadership, coordinate building’s lock and key inventory and controls including sign out of keys to leadership and key holders. + Identify recurring security concerns, suspicious activity, or high-risk situations and escalate them to the Sr. Regional AP Manager or site leadership in a proactive and timely manner. AP Awareness + Under the guidance of the Sr. Regional AP Manager, ensure security-related SOPs are up-to-date and that post orders, emergency procedures, and safety guidelines are clearly posted and followed. + Facilitate loss prevention and awareness training to the building’s associates and leaders as directed by AP leadership. Inventory Accuracy + Audit inventory/operational practices including review of cycle counts and ASNs. Review damages and end of life products including disposals, trash and donations processed according to operating procedures. Investigations and Emergency Response + Accurately document incidents, various business access logs, and other relevant information in a timely manner. + Respond to emergencies according to established procedures, assist with evacuations, and report incidents to the appropriate personnel. + Assist Asset Protection, Safety, Risk and HR teams in cross functional investigations by gathering evidence, providing relevant footage, timelines, and log information as requested. + Conduct investigations and interviews of internal and external theft and fraud (or other losses) and work with internal partners and/or law enforcement to resolve incidents (as appropriate). + Perform other duties as assigned. What you’ll bring to the table… + Strong verbal and written communication skills. + Ability to remain calm and professional in high-pressure situations. + Excellent observational skills and attention to detail. + Proficiency with access control systems and CCTV monitoring equipment. + Customer service-oriented with a professional demeanor. + Ability to work independently and as part of a team. + Working knowledge of safety and emergency response procedures. + Previous experience and working knowledge of CTPAT operational standards is a plus. + Ability to quickly develop a complete understanding of applicable company systems, policies, and procedures. + Understand training and communication resources relevant to the position. + Adhere to safety, using the guidelines provided by the Corporate Safety team as outlined in the CBH Associate Handbook. + Ability to travel up to 10% of the time for training or business meetings + Scheduling for a 24x7 location + Able to communicate loss prevention, safety and security awareness awareness topics and training to groups of associates and leadership We’d love to hear from you if you have… + High school diploma or equivalent required. + Minimum of 3 years of experience in security services, law enforcement, loss prevention or a related field, preferably in a distribution or logistics environment. + Previous leadership or supervisory experience in a security or loss prevention role is preferred. + Proficient in using security systems, including access control software and CCTV platforms. + Proficient in general computer use, including email, incident reporting systems, warehouse (inventory) systems and basic office software. + Previous experience conducting internal and external investigations (WZ Certification and proficiency a plus). + LP Foundation Certification (LPC/LPQ) is a plus + CPR/First Aid certification and/or OSHA 30 is a plus. + Must be able to pass a background check. Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.