Job Description For $68.26/hour, this role supports the stability and availability of critical trading and transaction‑processing platforms used across front, middle, and back‑office functions. The focus is on day‑to‑day production support for AS400/iSeries environments and their upstream and downstream integrations with Linux, Unix, and Windows systems. Responsibilities include real‑time monitoring, incident triage, and issue resolution when transactions fail or performance degrades. The role drives incident management end to end—opening tickets and bridges, coordinating with the appropriate technology and business teams, and providing clear, concise status updates until resolution. In addition, the position participates in scheduled contingency and disaster recovery testing, serves as primary support during assigned coverage rotations (including weekends or holidays), and leverages monitoring tools, SQL analysis, runbooks, and basic automation to restore service efficiently and reduce repeat issues. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 7+ years of AS400 / iSeries production support  - Monitoring experience (for i.e. ITRS Geneos, Splunk, Dynatrace)  - Strong Linux/Unix experience  - SQL experience (Querying databases, Mix of writing from scratch and using run books)  - Experience scripting with Shell and Python for automation and scripting tasks (Intermediate, ability to read and understand code)  - Experience with release tools (Aldon or Turnover) Experience with ticketing systems - Specifically ITRS/Dynatrace monitoring support  - Specifically Aldon release tool experience  - Remedy or ServiceNow for ticketing  - Python automation experience, writing from scratch