At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. **Job Description:** **Area Vice President of Operations, Personal Care Services (New York Market)** **Licensed Home Care (LHCSA) | Growth-Focused | Bold, Energetic + Results Driven** _If you are looking to work for one of the top ten largest home care companies in the country — and growing, Elara Caring is for you! We are looking for a bold, energetic, and results-driven Area Vice President to lead our New York Licensed Home Care operations and help take our business to the next level._ _This is not a maintenance role. This is a growth, transformation, and leadership opportunity. If you thrive in fast-paced environments, love driving change, and know how to turn strategy into action — we want to meet you._ At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Area Vice President. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need an experienced Area Vice President with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? + Work in a collaborative environment. + We rewarded with a unique opportunity to make a difference. + Competitive compensation package + Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost + Opportunities for advancement + Comprehensive insurance plans for medical, dental, and vision benefits + 401(K) with employer match + Paid time off, paid holidays, family, and pet bereavement + Pet insurance As Area Vice President, you’ll contribute to our success in the following ways: + Lead and oversee day-to-day and strategic operations across multiple LHCSA home care locations in New York, ensuring operational excellence and consistent service delivery + Drive business growth by expanding key service lines, including LHCSA, NHTD, Private Pay, and VA programs + Partner closely with sales, clinical, and operational leaders to increase market share, strengthen referral pipelines, and enhance payer partnerships + Lead operational transformation initiatives, including technology adoption, process improvement, and modernization of intake, scheduling, and staffing workflows + Optimize centralized intake, call center, and scheduling operations to improve efficiency, responsiveness, and client experience + Build, develop, and retain high-performing leadership teams, fostering a culture of accountability, engagement, and performance excellence + Implement performance strategies focused on key metrics, including utilization, staffing efficiency, client satisfaction, and service delivery outcomes + Drive change management initiatives, helping teams successfully navigate growth, transformation, and evolving business needs + Ensure full compliance with New York regulatory requirements, payer standards, and Elara Caring operational policies + Serve as a visible and engaged leader in the market, building strong relationships with internal teams, referral sources, and community partners + Promote a culture focused on client-centered care, operational discipline, and continuous improvement + Performs other duties/projects as assigned. What is Required? + 7+ years experience within the personal care services sector. + 5+ years experience in a leadership role managing teams. + Proven senior leadership experience in home care, LHCSA, or healthcare operations + Demonstrated success leading multi-site operations and scaling service delivery in a growth-focused environment + Strong experience driving operational performance across intake, scheduling, staffing, and service delivery functions + Experience working with or leading centralized intake, call center, or scheduling operations strongly preferred + Track record of successfully leading change management, operational transformation, or technology adoption initiatives + Strong understanding of New York home care regulations, LHCSA operations, and payer requirements preferred + Experience growing and expanding service lines such as Private Pay, NHTD, VA, or similar programs preferred + Strong business acumen with the ability to drive growth, improve performance, and deliver measurable results + Exceptional leadership, communication, and team development skills + Ability to influence, inspire, and align teams at all levels of the organization + Passion for home care, operational excellence, and delivering high-quality client-centered services You will report to the Regional Vice President PCS Operations. _We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families._ _Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law._ _Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9._ _At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location._ _This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided._ _If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to_ _recruiting@elara.com._