Company Description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

 

Job Description

Domino's is looking for a Manager of Corporate Operations to support 4 stores within the Monroe, LA. area

WEEKLY RESPONSIBILITIES AND DUTIES

(30%) Conduct “Pre-planned” Coaching and Mentoring of GMs, AMs and crew

“Pre-plan” on-the-job coaching objectives before each store visit using store planning tool (e.g. determine which employees?  what topics?  what support materials?)Provide “suggestive” on-the-job coaching of key operations and management skills to GMs, AMs and crewConduct Annual Performance AppraisalsProvide “positive, constructive, and actionable” feedback Provide professional develop and career track mentoring to GMs and AMsCoordinate field support resources (Field Trainer, HRG) where required to facilitate actionEmpower GMs and AMs to take full accountability for store performance

(40%) Achieve Operational Excellence in all stores using structured approach

Reinforce execution of key DPI policies and standards through informal “spot checks” of a short list of items at beginning of each store visitIdentify and diagnose most important ongoing operational gaps in underperforming storesDevelop formal action plans to resolve gapsCoordinate field support resources (Field Trainer, HRG, Operations Evaluator) where required to address gapsEmpower GMs and AMs to execute actions plansTrack progress and reinforce action plansEnsure excellent customer service

(10%)  Financial Oversight and Review Meetings

Review key financial variables as part of store visit “pre-planning”Analyze and track key financial/operational data to derive meaningful business insightsDevelop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results Present financial/operational weekly updates during Market Leader and area GM meetingsEnsure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

(15%)  Take Leadership role in Market Development activities to drive AWUS growth

Coordinate with Market Leader and field support to develop market business plans (e.g. targets, action steps, measurement)Drive the development and execution of Local Store Marketing (LSM) initiatives to grow AWUSCoordinate field support resources (Market Specialists) to execute LSM initiativesEmpower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)Coordinate with Market Leader to identify and pursue “new” AWUS growth opportunities through store relocation, re-imaging and new builds

(5%)  Administrative

Review and complete necessary paperwork

RECOMMENDED WEEKLY STORE VISITS

 “Pre-plan” weekly store visit schedule using weekly planning tool30-35 hours per week in stores (including driving between stores)Minimum 4 visits per week to all stores (except as precluded by remove geographical location)

QUARTERLY RESPONSIBILITIES AND DUTIES

Professional Development week

Schedule 3 hour store visits devoted exclusively to GM and AM professional development evaluation, skill plan development, and career path discussion (4 days)Provide advanced, formal management training support to GMs and AMs (1 day)

 

Qualifications

Qualifications

Bachelor’s Degree preferredMinimum 3 years multi-unit experience in restaurant/retail industryExperienced in ensuring operational effectiveness for multi-unit organizationsThorough understanding of Domino’s Pizza standards, policies & proceduresAbility to read financial statements; strong analytical skillsAbility to effectively and professionally provide guidance and coaching to store management and TMsAbility to plan and conduct effective meetingsExperience in working independently with a result orientationStrong oral and written communication skills including public speakingStrong organizational skills

 

Additional Information

All your information will be kept confidential according to EEO guidelines.