Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.   

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.  

Job Description

As an Area Facilities Manager MX  in the Expansion Function, you will enable and secure operations for the 23 stores portfolio by providing quality Facility Management services. You will source, contract, and manage external Facility service providers, ensuring compliance. You will monitor your store portfolio, identify investment needs, and take actions to secure asset longevity. Additionally, you will align Facility activities with the store plan to optimize costs. Acting as an internal service provider, you will ensure high-quality service in line with urgency expectations.

This field-based role reports to our Sales Market C&F Manager MX CO EC and is based out of Mexico City, MX.

A Day in the Life  

Secure the Facility Service delivery to stores and other properties for H&M Group based on the agreed requirements and planned activities  

Source, contract and manage several external Facility service providers  

Ensure contractual compliance for Facility Service delivery from External Service Providers and Landlords by active performance and contract management  

Provide operational input for new stores and rebuilds in order to secure long-term cost and quality levels  

Communicate initiatives and developments for H&M Group which will have an impact on Facility services to stores and other properties  

Work closely with Sales Market C&F Manager to implement the market Facility Strategy and translate into operational activities and actions  

Drive collaboration with other Expansion departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly  

Collaborate with the Regional C&F Specialists in order to optimize your store portfolio’s energy efficiency as well as cost and quality performance  

Create and maintain Facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work  

Secures FM20 projects as needed to secure expected quality through-out portfolio of stores. Including creation of business cases, presenting to the Investment Committee, creating projects in LIMA, execution and closeout of such projects.   

Works directly with the Facility Project Manager to ensure HVAC & VT assets projects are planned as needed.    

Monitor the status of your store portfolio, identifying investment needs and take necessary actions to secure the lifetime of the portfolio  

Align all Facility activities with the overall store plan to optimize investments and running costs  

Responsible for the Store portfolio Facility cost budget, based on agreed requirements and planned activities  

Monitor and follow up cost performance based on actual versus budget, including forecasts  

Monitor and follow up quality performance based on predefined quality measures.  

Act as internal service provider to all Brands, securing a high-quality service in line with expectations on urgency  

Secure the Health & Safety of staff and customers by working closely with local Security department and act when necessary  

Qualifications

3-5 years of previous work experience from retail construction, facility management and/or real estate  

Project Management certifications highly desired  

Experience activity based budgeting and operational planning  

Experience managing external suppliers and follow-up on contractual obligations.  

Good understanding of the field of Facility Management and the ability to identify risks and opportunities in a retail environment  

Experience working in a role with several stakeholders  

Comfortable managing several stakeholders and various projects and tasks simultaneously  

Ability to prioritize, especially in circumstances where you are put under pressure and with tight deadlines  

Strong communication skills and high sense of urgency, understanding business needs and requirements  

Able to prepare and present budgets and business cases and reporting on cost and quality follow-up  

Required domestic travel up to 40% of time  

Additional Information

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability  

We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years  

You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues  

We are an inclusive company where you’re encouraged to be yourself at work  

You will have access to a large global talent community, where career growth and aspirations have no limits  

We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community  

You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS