Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and opportunities abound! What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.What you will have an opportunity to do:
The Area Director of Revenue Management will develop and oversee strategic tactical plans in all market segments, to optimize occupancy, ADR, and RevPAR for multiple hotels. The Area Director is responsible for hotel revenue management strategies based on a complete analysis of the competitive set, distribution channels, historical data, and marketing.
ESSENTIAL FUNCTIONS:
• Revenue management expertise in management of systems and distribution channels, hotel pricing and
restrictions, inventory management as well as competitor analysis.
• Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell
strategies, optimal and seasonal market mix including group, transient and wholesale.
• Conduct ongoing competitor price/product analyses to ensure proper rate positioning/product offering
relative to the competition.
• Analyzes historical numbers, market trends and revenue strategies and can effectively verbalize
recommendations based on his/her findings.
• Work with property team on pricing decisions for transient, group and wholesale segments.
• Establishes group strategy with a goal to set effective group pricing, pattern, and base with the sales
department.
• Implements strong future strategies to assist in making relevant decisions and maximize overall revenue for
multiple properties.
• Improves property performance by strategizing with other team members about overcoming market and
property challenges and marketing initiatives.
• Manages all distribution and reservation channels including GDS, ecommerce, websites and call center to
ensure proper positioning and selling strategies.
• Direct weekly revenue meetings with efficient preparation, analysis of past performance, and future strategy
discussions with property teams.
• Implement pricing strategies for transient business segments and assist with group pricing strategies
including Select and Sell Guidelines and group patterns; analyze competitor-pricing analysis to ensure
correct daily and seasonal rate positioning to the competition.
• Acts as a liaison between electronic distribution channels, including offsite call center, to maximize property
exposure and bookings.
• Thorough understanding of STAR report, and ability to speak in depth to all reports included in weekly revenue meeting packet.
• Manage/update current selling strategies and product information in all available distribution channels/reservation sources (PMS, third-party reservations providers, call centers, websites, GDS, etc.)
• Facilitate Weekly Revenue Strategy meetings
• Work with DOSM and hotel team to establish strategies to increase revenue of both rooms and F&B.
• Maintain accurate and detailed historical data for all market segments.
• Continually monitor all pertinent travel related websites to ensure competitiveness in positioning, text, availability, and price.
• Maximizing the Hotels' revenues by monitoring transient and group production, ensuring that an optimal guest mix is maintained.
• Critically analyzing the impact of the revenue management strategies implemented by the Hotels, including pricing
• Ensuring that all rate plans are built in accordance with established guidelines.
• Update and maintain all revenue management tools.
• Ensuring that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate parity and availability audits.
• Ensure group inventory and cut-off dates are managed according to demand.
• Dealing effectively with people, creating teamwork, taking charge, generating enthusiasm, motivating, and using an uplifting and lead-by-example leadership approach.
QUALIFICATIONS:
Minimum 5 years of progressive experience in senior hotel Revenue Management roles, preferably within full-service or upscale/luxury environmentsMulti-property experience required, with demonstrated success overseeing or supporting revenue strategy across multiple hotels simultaneouslyStrong familiarity with Marriott-branded hotels, including experience operating within large brand systems, standards, and reporting frameworksProven ability to influence and lead senior leaders and cross-functional teams without direct reporting authorityHighly collaborative, with the ability to partner effectively with Sales, Marketing, Digital, Distribution, and Operations teamsComfortable presenting complex analyses and strategic recommendations to executive leadership and ownership groupsDemonstrated experience leading change initiatives and driving performance improvement, particularly in underperforming or transitioning propertiesAbility to translate data, trends, and forecasts into clear, actionable insights for both technical and non-technical audiencesStrong coach and people developer, with a track record of mentoring and elevating Revenue Management talentThrives in fast-paced, complex environments, balancing short-term performance wins with long-term revenue strategy and growthDeep knowledge of hotel PMS, CRS, reservations platforms, revenue management systems, GDS, and distribution extranetsExperience with Marriott RM tools, reporting, and brand compliance standards strongly preferred.
What are we looking for?
Compensation:
$109,318.67-
$163,978Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.