**About the Role** As an IAM Operations Engineer, you’ll support the day-to-day identity and access management ecosystem, ensuring secure, compliant, and efficient access across enterprise platforms. You’ll focus on operational excellence through automation, AI-driven workflows, and bot-based process improvements, partnering closely with Security, IT, and Compliance teams to deliver scalable identity services. **What the Candidate Will Need / Bonus Points** \-\-\-\- What the Candidate Will Do ---- 1. Administer and maintain enterprise IAM platforms such as **Okta**, **Active Directory**, **Azure AD**, and **SailPoint IIQ**. 2. Manage and monitor user lifecycle operations — provisioning, de-provisioning, access reviews, and entitlement management — ensuring accuracy and SLA compliance. 3. Develop **automation scripts and bot flows** (using **Python**, **PowerShell**, or **API integrations**) to streamline IAM tasks, such as user onboarding, offboarding, and access certification. 4. Integrate IAM workflows with **AI-powered chatbots or RPA frameworks** to enable self-service access requests and reduce manual intervention. 5. Utilize **AI/ML-based insights** to detect anomalies in identity behavior, enforce least privilege, and support Zero Trust principles. 6. Implement and maintain **automated incident response playbooks** to remediate IAM-related issues efficiently. 7. Monitor IAM systems using dashboards and metrics (e.g., **Tableau, Jira, or Google Data Studio**) to identify optimization opportunities. 8. Maintain accurate documentation of automation flows, integrations, and system configurations. Participate in continuous improvement initiatives for IAM tools, integrations, and operational workflows. \-\-\-\- Basic Qualifications ---- 1. **Bachelor’s degree** in Computer Science, Information Security, or a related field (or equivalent practical experience). 2. **3–6 years** of experience in **Identity and Access Management operations** or **IT security administration**. 3. Hands-on experience with **Okta**, **Active Directory**, and **Azure AD** administration. 4. Experience with **SailPoint IIQ**, **AWS IAM**, **Google Cloud IAM**, or **Oracle Cloud IAM** 5. Proficiency in **Python**, **PowerShell**, or **Java** scripting for automation. 6. Understanding of **authentication and authorization protocols** (SAML, OAuth, OIDC, LDAP, Kerberos). 7. Experince with **Terraform** and **infrastructure-as-code (IaC)** principles for IAM deployment automation. 8. Strong communication and cross-functional collaboration skills. 9. Strong troubleshooting, analytical, and documentation skills. \-\-\-\- Preferred Qualifications ---- 1. Exposure to **AI/ML models**, **RPA**, or **bot frameworks** for IAM automation and chat-based workflows. 2. Knowledge of **Zero Trust Architecture (ZTA)** and **Least Privilege Access (LPA)** models. 3. Experience integrating IAM with **security monitoring** tools (SIEM, SOAR). 4. Understanding of **compliance frameworks** (SOX, GDPR, HIPAA, PCI-DSS, NIST, ISO 27001). Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).