Our client, a leading technology solutions provider, is seeking an Application Support Engineer to join their team. As an Application Support Engineer, you will be part of the IT Operations supporting critical technology platforms. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving which will align successfully in the organization. **Job Title: Application Support Engineer** **Location: Plano, TX/Charlotte, NC** **Position type: 12+ months with high possibility of extension/Conversion** **Preferred to work schedule: Sunday - Thursday** **What's the Job?** + Manage day-to-day operations of technology platforms including Java, MS SQL Server, and Oracle. + Identify potential production issues and create incident tickets for tracking and resolution. + Collaborate effectively with development and internal business operations teams. + Provide front-line technical support to end users and manage incident/problem resolution. + Lead production support issues and ensure service level agreements are met. **What's Needed?** + 5+ years of relevant IT experience in Production Support or equivalent roles. + Proven knowledge in Java/J2EE, SQL, and server-side technologies. + Strong operating system knowledge in Unix and Windows with scripting skills. + Experience with monitoring tools and production support roles (L1/L2/L3). + Excellent written and verbal communication skills in English. **What's in it for me?** + Opportunity to work in a dynamic and collaborative environment. + Engagement in challenging projects that enhance your technical skills. + Exposure to cutting-edge technologies and industry best practices. + Professional growth and development opportunities. + Be part of a diverse team that values different perspectives and ideas. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.