Our client, a leading financial services firm, is seeking an Application Support Engineer to join their team. As an Application Support Engineer, you will be part of the production services team supporting Equities Derivatives Swaps. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and effective communication skills which will align successfully in the organization. **Job Title: Application Support Engineer** **Location: New York, NY** **Contract role** **W2 only** Details: Seeking a skilled production services specialist to join our Equities Derivatives Swaps production services team providing front line technical support to end user requests and issues. Responsibilities include managing application platform monitoring and support, root cause analysis and preventative actions to ensure stability resiliency across all services. Will lead incident problem management activities, onboarding applications and effectively communicate to stakeholders for front office trading applications as part of a global production services team. The successful candidate will be one who also embraces innovation and can learn the business and technical components of an application and work with peers to ensure stable release deployments and platform stability. This role will be part of a team in New York, with a wider global team providing production services across core trading technology locations. Candidate should have good knowledge of the Global Markets technology ecosystem, strong technical skills (e.g. SPLUNK and Dynatrace) as well as Global Markets Equities domain understanding. Able to conduct independent research as well as collaborate with bank SMEs. **Primary Skill** * **Linux, SQL, Python, Java, messaging platforms** * Experience with monitoring tools; e.g. Dynatrace, Splunk, ITRS Geneos * ITIL (Remedy/ServiceNow), Jira **Secondary Skill** Autosys, Ansible, Grafana, Grid computing Tertiary Skill Tibco, MQ, Cloud, IBM OpenShift Required Qualifications * 5+ years of hands-on experience in Application support/development, ensuring stability for critical Trading platforms in a global, team-oriented environment. * Experience with distributed application platforms: Windows, UNIX, LINUX, SQL. * Ability to lead triage and solve production outage situations under tight deadlines, including root cause and problem resolution follow-ups. * Experienced on monitoring tools such as ITRS Geneos, Splunk, Dynatrace * Knowledge of Equities asset class and related trade processing flows. * Programming skills: Python, Unix/scripting, Java * Excellent verbal and written communication skills. * Knowledge of ITIL SDLC principles and execution * Experience in coordinating with offshore/onshore support, business, vendor, and infrastructure partners. * Hands on experience providing direct support to front office trading desks * Results oriented, must be able to effectively collaborate with Senior Management and Business Partners to find solutions If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.