ATS Company: PA Solutions Requisition ID: 16597 Location: Indianapolis, IN, US, 46250 Date: Feb 20, 2026 Application Support Engineer Job Description We are seeking amid-level Application Support Engineerto support the expansion of ourGlobal Application Supporton-site in Indianapolis, IN. This role is ideal for an engineer with strongSQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment. Key Responsibilities + ProvideTier 2 / Tier 3 application supportfor critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis + UseSQLto analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed + Serve as atechnical escalation pointfor complex application and data-related issues, coordinating with global support teams, developers, and vendors + Supportapplication lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments + Partner with business users, IT, and engineering teams toidentify recurring issues, propose improvements, and enhance application performance and stability + Create and maintainsupport documentation, SOPs, runbooks, and knowledge base articles + Ensure compliance withGxP, data integrity, change management, and cybersecurity requirements Additional Information Required Qualifications + Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience) + 3–6 years of experience inapplication support, systems support, or manufacturing IT + Strong hands-on experience withSQL(querying, troubleshooting data issues, performance analysis) + Experience supporting applications inpharmaceutical, biotech, or other regulated manufacturing environments + Familiarity withincident, problem, and change management processes(ITIL or similar) + Strong communication skills and ability to work effectively in anon-site, cross-functional environment Preferred Qualifications + Experience supportingmanufacturing execution, quality, Data Historization and/or laboratory systems + Knowledge ofGxP validation, audit support, and regulated change control + Experience working withSQL Server, Oracle, or similar relational databases + Exposure toglobal application support modelsand follow-the-sun operations #LI-JK1