Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.

This is a 3rd level incident management position requiring expert knowledge of Virtual Platform, Windows desktop operating systems, AD, and Application Virtualization. The ideal candidate must articulate the business value and impact of advanced technical and non-technical information and understand when to escalate issues. This person must provide effective production support; including accurate problem identification, ticket documentation and customer/vendor dialogue. We expect the candidate to possess excellent communication skills as they will be expected to liaise between technology and our customers when leading resolution efforts.

This role requires a wide variety of strengths and capabilities, including:

BS/BA degree or equivalent experience Basic knowledge of application development Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals