Our client, a leading organization in the financial services industry, is seeking a Application Production Support (L3) - Charlotte to join their team. As an Application Production Support (L3) - Charlotte, you will be part of the Production Services department supporting critical operational functions. The ideal candidate will demonstrate problem-solving skills, proactive communication, and a collaborative mindset, which will align successfully in the organization. **Job Title:** Application Production Support (L3) - Charlotte **Location:** Charlotte, NC **What's the Job?** + Manage day-to-day operations of the technology platform, ensuring stability and performance. + Identify potential production failure scenarios, create incident tickets, and communicate effectively with teams. + Perform troubleshooting, analysis, research, and resolution of complex issues using advanced technical skills. + Monitor application performance and implement improvements to enhance operational efficiency. + Develop and maintain operational policies, procedures, and best practice guidelines. **What's Needed?** + 10-12 years of experience in production support of Java web applications. + 3 to 5 years of experience with Java and Web technologies (HTML, CSS, Javascript, XML). + Proficiency with Linux/Unix OS commands and knowledge. + Experience with Oracle, PLSQL, and tools such as Splunk, Dynatrace, Glassbox, Remedy. + Programming skills in Python, with experience analyzing Java heap and thread dumps. **What's in it for me?** + Opportunity to work with a dynamic and innovative team in a fast-paced environment. + Engage in challenging projects that enhance your technical expertise. + Collaborate with industry-leading professionals and expand your professional network. + Gain exposure to cutting-edge tools and technologies in production support. + Be part of a company committed to diversity, inclusion, and professional growth. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.