Job Posting Title:

Application Analyst – Epic Prelude/Cadence

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

Purpose

The Epic Application Analyst supports the implementation, maintenance, and optimization of Epic software applications. This role collaborates with clinical and operational teams to analyze workflows, design system solutions, and ensure the efficient functioning of the applications. The position reports to the Manager of Enterprise Clinical Applications & Informatics and works closely with other IT professionals, clinical staff, and external vendors. Peer roles include other application analysts, data analysts, and IT support specialists.

Responsibilities

Application Implementation and Support
• Analyzes clinical, business, and technical processes to develop system solutions.
• Manages system upgrades and projects.
• Provides technical and application assistance to clients and IT staff.

Workflow Analysis and Optimization
• Conducts workflow analysis to identify areas for improvement.
• Designs and implements application solutions to meet department needs.
• Collaborates with departments to prioritize development initiatives.

System Maintenance and Troubleshooting
• Maintains and supports installed application software.
• Performs debugging, testing, and installation of software modules.
• Ensures system changes follow established change management procedures.

Documentation and Training
• Creates and maintains documentation for all assigned applications.
• Develops, plans, and executes testing for supported applications.
• Works with IT educators to update training plans and documentation.

Customer and Vendor Liaison
• Serves as a liaison between the IT Department, vendors, and clients.
• Participates in system support during daily operations and implementations.
• Provides project management support as required.

Marginal or Periodic Functions

Mentorship and Supervision
• Serves as a mentor to junior analysts and supervises work efforts as directed by the manager.

On-Call Support
• Participates in an on-call rotation schedule, providing 24/7 client support as necessary.

Travel
• Occasional travel to other offices for user needs, training classes, implementations, and conferences.

Knowledge, Skills, and Abilities

Technical Expertise

Analyzes and modifies software applications.

Debugs complex issues, designs robust solutions, and ensures system integrity.

Project Management

Manages system upgrades and large projects.

Develops timelines, coordinates resources, and meets deadlines.

Workflow Analysis

Conducts workflow analysis and recommends solutions.

Identifies inefficiencies, collaborates with stakeholders, and implements improvements.

Communication

Serves as a liaison between IT, vendors, and clients.

Facilitates meetings, provides clear updates, and resolves conflicts.

Documentation

Creates and maintains comprehensive documentation.

Writes clear instructions, updates manuals, and ensures accessibility.

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field.

At least 2 years of experience in application support or information technology.

Active Epic Certification or Accreditation (considered) in relevant Core application

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master’s degree in Computer Science, Information Technology, or a related field.

At least 4 years of experience in healthcare IT or Epic systems.

Additional IT certifications such as PMP or ITIL.

Salary Range

$79,316+ depending on qualifications

Working Conditions

Standard office equipment

Repetitive use of a keyboard

May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English and Spanish) [PDF]Right to Work Poster (English) [PDF]Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.