Job Title: Applicant Success Manager

Job Description

As an Applicant Success Manager, you will play a pivotal role in guiding prospective partners through the application process, ensuring a seamless journey from initial interest to becoming an active delivery partner.

Responsibilities

Conduct warm calls to prospective partners who have expressed interest in the program.Manage and prioritize leads to ensure timely follow-up and engagement.Send application materials and guide applicants through the submission process.Serve as the primary point of contact for applicants, answering questions and providing clear, helpful guidance.Assist applicants in navigating each stage of the funnel, from initial interest to becoming an active delivery partner.Request and collect necessary documentation for vetting and onboarding.Collaborate with internal teams to ensure applicants meet all requirements and deadlines.Occasionally assist partners in person to resolve issues or provide hands-on support during onboarding.

Essential Skills

Customer service expertiseProficiency in ExcelExperience with Salesforce2+ years in an Account Management, Sales Support, or Customer Success role

Additional Skills & Qualifications

Excellent communication and interpersonal skills with a customer-first mindsetStrong organizational skills and attention to detailAbility to manage multiple leads and tasks simultaneouslyComfortable with CRM tools and lead tracking systemsPrior experience in customer success, account management, or onboarding is a plusWillingness to travel locally for occasional field support

Work Environment

This is a remote position with a schedule of 40 hours a week from 9am to 5pm.

Job Type & Location

This is a Contract position based out of Terre Haute, Indiana.

Pay and Benefits

The pay range for this position is $26.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 10, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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